Hotel Guest Services Director

1 week ago


Doha, Baladīyat ad Dawḩah, Qatar Ihgarmyhotels Full time

Job Description

This is an exciting opportunity for a motivated and dedicated individual to join our Rooms Division team as a Front Office Manager.

The successful candidate will be responsible for overseeing the daily operations of the front office, including reception, guest services, concierge, housekeeping, and Spa & Recreation departments.

You will ensure all guest interactions are handled with the highest level of professionalism, courtesy, and attention to detail, while supervising and motivating a team of front office associates to promote effective communication and excellent team performance.

Responsibilities include developing, implementing, and enforcing policies and procedures, handling guest complaints and concerns, coordinating with other departments, maintaining room availability, and managing shift scheduling.

About IHGarmyhotels

We are a global hospitality company committed to welcoming everyone and creating inclusive teams where we celebrate diversity and encourage colleagues to bring their whole selves to work.

We promote a culture of trust, support, and acceptance, recognizing that to work well, we need to feel well – both inside and outside of work.



  • Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotel Full time

    Hotel Guest Service RepresentativeWe are looking for a Hotel Guest Service Representative to join our team at Hyatt Hotel. This role involves providing exceptional customer service, responding to guest inquiries, and resolving service-related concerns.About the RoleThis position is ideal for individuals who are passionate about delivering outstanding...


  • Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotel Full time

    We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, who have a passion for outstanding customer-tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service and create seamless,...


  • Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotel Full time

    Bachelor of Hotel Management (Hotel Management)Nationality: Any NationalityVacancy: 1 VacancyJob DescriptionThe alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar, and Doha's business district. With...

  • Sales Director

    4 days ago


    Doha, Baladīyat ad Dawḩah, Qatar Sapphire Plaza Hotel Doha Full time

    Company OverviewSapphire Plaza Hotel Doha is a leading hospitality company that prides itself on delivering exceptional service and creating unforgettable experiences for its guests.We are seeking an experienced Sales Director to join our team and drive sales growth through strategic planning, negotiation, and relationship-building.


  • Doha, Baladīyat ad Dawḩah, Qatar Rotana Hotel Full time

    Company OverviewRotana Hotel is a leading hospitality provider committed to delivering exceptional service and unforgettable experiences to our guests. We strive to create a work environment that fosters growth, innovation, and teamwork, empowering our employees to excel in their roles and make a lasting impact.Department / Functional AreaHelpdeskCustomer...


  • Doha, Baladīyat ad Dawḩah, Qatar Public Healthcare Medical Group Full time

    Job SummaryWe are seeking a skilled Hotel Guest Service Coordinator to join our team at Public Healthcare Medical Group. As a key member of our front desk, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in/check-out processes.Key Responsibilities:Manage incoming reservations and room assignments with...


  • Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Limited Full time

    Mandarin Oriental Hotel Group: A Leader in Luxury HospitalityAt the forefront of the luxury hospitality industry, Mandarin Oriental Hotel Group is renowned for its commitment to excellence and dedication to providing unparalleled guest experiences. As a leading operator of upscale hotels, resorts, and residences around the world, we strive to create unique...


  • Doha, Baladīyat ad Dawḩah, Qatar Rotana Hotels Full time

    We are currently looking for dynamic and self-motivated professionals who want to move their careers forward.Job DescriptionAs a Captain, you will provide professional and customer-focused service to our guests, ensuring their stay will become a memorable experience.You will perform all necessary tasks to service food & beverage according to the standard of...


  • Doha, Baladīyat ad Dawḩah, Qatar RAFFLES Full time

    About the PositionWe are seeking a highly motivated and organized Hotel Meetings Director to join our team at RAFFLES. In this role, you will be responsible for overseeing the planning, coordination, and execution of group bookings, meetings, and luxury events.You will work closely with corporate clients, event agencies, luxury wedding planners, and VIP...


  • Doha, Baladīyat ad Dawḩah, Qatar Ihgarmyhotels Full time

    **Company Overview:**IHG Hotels & Resorts is committed to providing exceptional guest experiences and creating inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.**Job Description:**We are looking for a seasoned Rooms Division Manager with luxury and lifestyle brand hotel experiences to join our team in...


  • Doha, Baladīyat ad Dawḩah, Qatar Minor Hotels Full time

    Minor Hotels is seeking a Service Delivery Director to lead our Front Desk team in delivering exceptional guest experiences. This key role involves coordinating daily operations, resolving guest concerns, and maintaining high standards for the department.Key ResponsibilitiesDevelop and implement strategies to improve operational efficiency and customer...


  • Doha, Baladīyat ad Dawḩah, Qatar Rotana Hotel Management Corporation Full time

    Join Our TeamWe're seeking a highly motivated and dynamic Hospitality Services Director to join our team at City Centre Rotana in Doha, Qatar. The ideal candidate will have a degree in the hospitality field and previous experience in the Food and Beverage industry.About Our CompanyCITY CENTRE ROTANA DOHA IS A 5-STAR HOTEL LOCATED IN THE HEART OF DOHA,...


  • Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotel Full time

    About Our TeamThe Hyatt Hotel is a dynamic and fast-paced environment that prides itself on delivering exceptional guest experiences. We are seeking a highly skilled and organized individual to join our team as an Assistant Housekeeping Manager.As a key member of our housekeeping department, you will be responsible for:Leading and managing the housekeeping...


  • Doha, Baladīyat ad Dawḩah, Qatar Thepalmbeaches Full time

    Director of Sales at The Plaza Doha LXR Hotels & ResortsThe Plaza Doha, LXR Hotel & Resorts location Doha, Ad Dawḩah, Qatar category Hotel Full-time HOT0BG3K Posted: Mar 11th 2025JOB DESCRIPTIONA Director of Sales manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively...


  • Doha, Baladīyat ad Dawḩah, Qatar Anantara The Marker Dublin Hotel Full time

    Cluster Director of EngineeringFull-timeCompany Location: Al Najada Doha Hotel by TivoliCompany DescriptionFounded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates...


  • Doha, Baladīyat ad Dawḩah, Qatar SPHC Full time

    SPHC is a leading hospitality company that prides itself on delivering exceptional guest experiences. As a Front Office Receptionist, you will play a vital role in ensuring our guests feel welcome and valued.Job DescriptionProvide warm and friendly greetings to guests upon arrival.Maintain up-to-date knowledge of hotel services and local amenities.Process...


  • Doha, Baladīyat ad Dawḩah, Qatar Sheraton Imperial Kuala Lumpur Hotel Full time

    Company Overview">Sheraton Imperial Kuala Lumpur Hotel is renowned for its commitment to providing an exceptional guest experience. Our mission is to Ignite Curiosity, Expand Worlds, and create memorable moments that exceed our guests' expectations.">Job Description">We are seeking a highly motivated Guest Service Support Expert who will take the initiative...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    We are seeking an accomplished Director of Hotel Management to spearhead the operational success of our 5-star hotel. As a seasoned leader, you will be responsible for driving business growth, improving operational efficiency, and ensuring exceptional customer experiences.About Our CompanyLxbfYeaa is a dynamic and innovative company, dedicated to delivering...

  • Hotel Receptionist

    22 hours ago


    Doha, Baladīyat ad Dawḩah, Qatar Rotana Hotel Full time

    Job OverviewWe are seeking a skilled and customer-focused Telephone Operator to join our team at Rotana Hotel. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests through effective communication, efficient call handling, and timely responses.


  • Doha, Baladīyat ad Dawḩah, Qatar Rosewood Hotel Group Full time

    **About the Job:This is an exciting opportunity to join our team as a Chef de Partie, responsible for managing the Chinese kitchen and contributing to the overall success of outlets and banquets.Key Performance Indicators:Guest Satisfaction: Measure and monitor guest satisfaction through surveys and feedback.Kitchen Efficiency: Monitor and improve kitchen...