Product Knowledge Specialist
6 days ago
We are seeking a highly motivated and experienced Product Knowledge Specialist to join our team. The successful candidate will be responsible for developing and implementing training programs to enhance product knowledge among employees.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Develop Training Programs: Design and deliver training sessions to ensure employees have the necessary product knowledge to meet customer needs.
- Monitor Employee Performance: Track employee progress and provide feedback to improve training effectiveness.
- Collaborate with Stakeholders: Work closely with the General Manager, Head of Buying, and Operations Manager to develop and implement training strategies.
Requirements:
- Experience: At least 3 years of experience in a retail or training environment.
- Education: Bachelor's degree or diploma in a relevant field.
- Skills: Excellent communication and interpersonal skills, ability to work under pressure, and proficiency in MS Office.
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