System Administrator
3 days ago
About the Role
We are seeking a highly experienced Technical Performance Engineer to join our team and play a pivotal role in enhancing the performance, availability, and reliability of Airline systems. As an expert in performance engineering, you will be responsible for implementing, maintaining, and adopting observability tools and APM solutions to monitor, trace, troubleshoot, and optimize our applications and infrastructure performance.
Key Responsibilities:
- Develop and maintain observability strategies, including the selection and configuration of observability tools and platforms.
- Implement, configure, and manage APM solutions to monitor the performance of applications, services, and infrastructure components.
- Create dashboards, alerts, and reports to provide real-time and historical insights into system behavior.
- Work with application architects, product managers, development engineers, and operations analysts in improving systems performance of our B2B and B2C eCommerce applications and middleware platforms.
- Collaborate with development, operations & performance testing teams to identify performance bottlenecks, troubleshoot issues, and optimize application performance.
- Support real-time log collection and aggregation to efficiently handle errors and problem areas.
- Experience in using tools to track metrics, logs, events, and traces to understand health of containerized applications.
- Assist in speed root cause analysis and reduce mean time to resolution (MTTR).
- Proactively detect application anomalies and rectify the issues avoiding business disruptions.
- Ability to identify and explore performance tools from Observability vendors and lead technical evaluations.
- Stay up-to-date with industry best practices, emerging technologies, and trends in APM and observability tools.
About You
To be successful in this role, you should have a Bachelor's Degree or Diploma in Computer Sciences/IT management or equivalent qualification with minimum 6 years of experience in IT & 4 years of job relevant experience. Proficiency in using observability and APM tools such as Prometheus, Grafana, Dynatrace, Azure Monitor, or similar is also required.
Desirable Skills:
- Hands-on knowledge on the Dynatrace Managed & SAAS implementations.
- Product life cycle management of the Dynatrace components (ActiveGates, Oneagent, Dynatrace Cluster).
- Good knowledge on the license management DDU, Oneagent, Digital Experience Monitoring (DEM Units).
- Strong querying and scripting skills (e.g., PowerShell, bash, PromQL, KustoQL).
- Technical understanding of various operating system environments (Windows, Linux), Application Servers (JBoss, Tomcat, IIS) and databases (Oracle, MS SQL, PostgreSQL, NoSQL etc.).
- Technical knowledge on TCP/IP, DNS, network load balancers & TLS protocols and their impact on application performance.
- Familiarity with containerized environments and microservices architecture.
- Good Knowledge on opensource standards like OpenTelemetry and OpenTracing observability frameworks.
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records, and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.
Career Opportunities
If you're ready to take your career to new heights, apply now by uploading your CV and completing our quick application form.
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