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Digital Experience Manager

2 months ago

Baladīyat al Ghuwayrīyah, Qatar PrecisionHire Solutions Full time
{"title": "Digital Experience Manager", "content": "Lead Digital Experience Transformation

As a Digital Experience Manager at PrecisionHire Solutions, you will be responsible for driving the development and direction of research-based design aimed at continuous improvement of current products and services. You will work with leadership and other stakeholders to define business strategic direction for digital customer experience projects, recommend innovations and tactics to drive innovation in digital adoption.

Key Responsibilities:

  • Develop and implement digital customer experience strategies to drive business growth and customer satisfaction.
  • Lead cross-functional teams to design and deliver digital products and services that meet business requirements.
  • Collaborate with IT and Digital teams to ensure timely delivery of product enhancement releases.
  • Manage and prioritize digital projects to ensure successful delivery and meet business objectives.
  • Employ smart digital innovation to improve customer experience journeys.

Requirements:

  • Min. Diploma, Bachelors Degree or Equivalent
  • 9+ years of experience of designing, implementing, and optimizing the overall customer experience through digital channels.
  • Previous experience of driving personalization, loyalty and customer engagement
  • Proven experience in managing enterprise-level projects.

We are looking for a passionate and experienced professional to join our Product Design & Development Team. If you have a passion for digital innovation and customer experience, we encourage you to apply.", "lang_code": "en-US"}