Program Coordinator

2 months ago

Baladīyat az Zaāyin, Qatar QATAR Airways Full time
Job Description

About the Role

This role is responsible for overseeing the deployment of retail point-of-sale (POS) systems, managing user access controls, and coordinating promotional activities in the enterprise resource planning (ERP) system to maintain efficient operations within Qatar Airways. It also entails supporting the line manager in executing IT projects to achieve successful and timely outcomes.

Key Accountabilities

  • Provide initial IT assistance for queries to ensure uninterrupted service delivery.
  • Assist the program officer in installing Retail POS machines for new store openings and store renovations to meet project deadlines and ensure timely completion of all tasks.
  • Ensure proper management and oversight of hardware resources by implementing a comprehensive inventory system to track all hardware assets.
  • Ensure that Electronic Shelf Label (ESL) systems are functioning smoothly and effectively by providing essential support to maintain optimal operation of electronic shelf labels.
  • Manage user access controls and maintain documentation for audits.
  • Execute global promotional activities in the system as per management instructions.
  • Support line manager in implementing new projects as and when required.
  • Perform other department duties related to his/her position as directed by the Head of the Department.

About You

The successful candidate will have the following qualifications:

  • High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 3 years of job-related experience
  • Bachelor's Degree or Equivalent with Minimum 2 years of job-related experience

Job-Specific Skills & Experience

  • Understanding of Bank POS and payment systems
  • Good command of English language and interpersonal skills
  • Ability to work in a team setting environment and manage workflow
  • In-depth knowledge and experience working on ERP and POS
  • Experience in handling large database and retail item promotions
  • Experience in influencing stakeholders and working closely with them to determine acceptable solutions
  • Experience in transition/upgradation of ERP systems such as Microsoft Dynamics, Navision and Oracle, SAP etc

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