Membership Coordinator

3 days ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

We're seeking a highly organized and detail-oriented individual to join our team as a Membership Coordinator.

About the Position

This role involves managing front desk operations, providing exceptional customer service, and maintaining accurate membership records.

Main Responsibilities
  1. Coordinate appointments with clients to initiate or renew memberships.
  2. Respond to incoming calls, greet customers, and provide information on services and pricing.
  3. Process membership applications and fees, collect personal information, and issue memberships.
  4. Oversee basic customer service tasks, including answering phones, greeting clients, and checking in members.
  5. Update member records with new contact information and payment details.
  6. Collect payment from members for services rendered and explain facility policies and procedures to new members.
  7. Arrange events and celebrations as directed by management.
  8. Conduct regular tours to prospective leads and members, promoting our services and facilities.
  9. Maintain communication with freelance staff and partner companies to ensure seamless operations.
Essential Qualifications
  1. High school diploma or relevant work experience.
  2. Demonstrate strong communication skills and a positive attitude.

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