Hospitality and Service Excellence Professional

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time

InterContinental Doha The City is seeking a highly skilled Hospitality and Service Excellence Professional to join our team. As a key member of our hotel staff, you will be responsible for ensuring seamless service delivery, exceeding guest expectations.

About the Role:

  • Develop and maintain relationships with guests, responding to their needs and preferences.
  • Maintain awareness of hotel services and local attractions to provide informed recommendations.
  • Collaborate with other departments to resolve guest issues and concerns.
  • Participate in training and development programs to enhance knowledge and skills.

Key Requirements:

  • Strong understanding of hotel operations in a multi-cultural environment.
  • Excellent guest relations, problem-solving, and time management skills.
  • Ability to work effectively in a fast-paced environment.

About Our Commitment:

We are dedicated to creating a workplace where everyone feels valued, respected, and empowered to succeed. Our commitment to diversity, equity, and inclusion fosters an environment where employees can bring their whole selves to work.



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