Hospitality and Service Excellence Professional
4 days ago
InterContinental Doha The City is seeking a highly skilled Hospitality and Service Excellence Professional to join our team. As a key member of our hotel staff, you will be responsible for ensuring seamless service delivery, exceeding guest expectations.
About the Role:
- Develop and maintain relationships with guests, responding to their needs and preferences.
- Maintain awareness of hotel services and local attractions to provide informed recommendations.
- Collaborate with other departments to resolve guest issues and concerns.
- Participate in training and development programs to enhance knowledge and skills.
Key Requirements:
- Strong understanding of hotel operations in a multi-cultural environment.
- Excellent guest relations, problem-solving, and time management skills.
- Ability to work effectively in a fast-paced environment.
About Our Commitment:
We are dedicated to creating a workplace where everyone feels valued, respected, and empowered to succeed. Our commitment to diversity, equity, and inclusion fosters an environment where employees can bring their whole selves to work.
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