Process Improvement Specialist

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

About lxbfYeaa

lxbfYeaa, with its rich history dating back to 1964, has expanded its presence to over 31 countries across three continents, making it a leading financial institution in the Middle East and Africa region.

The bank boasts a workforce of over 28,000 employees, serving more than 20 million customers through its extensive network of 1,000 locations and 4,300 ATMs.

Company Overview

As a highly regarded regional bank, lxbfYeaa has received numerous awards from international specialized financial publications and has maintained its position as one of the highest rated regional banks.

Job Description

The incumbent will contribute to the success of operational excellence initiatives and continuous improvement, focusing on delivering value to customers across business and support divisions within lxbfYeaa Group.

Education/Experience Requirements

  • A bachelor's degree from a reputable academic institution with a focus on business administration.
  • A Qatari national with a minimum of two years' work experience in organization and process reengineering, business consulting, and project management or equivalent business/operations experience within the financial services arena.
  • Ability to use systematic and data-driven methods to solve problems, analyze, and improve processes.
  • Basic knowledge of financial services from an operational and support perspective.
  • Professional knowledge of quantitative analysis and statistical skills required.

Required Special Skills

  • Excellent oral and written communication skills in English (Arabic is an asset).
  • Excellent analytical, conceptual, and problem-solving skills.
  • Project management skills.
  • High degree of customer sensitivity/acumen.
  • Ability to handle tight deadlines, work well under pressure, and get things done.
  • Experience in collaborating and communicating effectively with various hierarchy levels across the organization.
  • Ability to work in a relatively unstructured, project-based, and multicultural environment.
  • Knowledge of standard business software applications, office communication tools, and technologies with expert skills in MS Excel and PowerPoint.
  • Knowledge of financial analysis, modelling, and business case development.


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