Resort Safety Manager
6 days ago
Job Title: Loss Prevention Expert
Location: Banana Island Resort Doha by Anantara
About Us
Anantara is a luxury hospitality brand that connects guests to genuine places, people, and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations.
Job Description
This is an opportunity to join our team as a Loss Prevention Expert and contribute to the success of Anantara The Marker Dublin Hotel. Your primary responsibility will be to implement and maintain operational security procedures within the hotel.
About Our Company Culture
Anantara employees always find new ways to look after the business, their guests, and their colleagues. This means being proactive, flexible, and enthusiastic about taking on new challenges.
Responsibilities
- To follow and implement all operational security procedures within the hotel.
- Management and security oversight of all contractors, suppliers, or vendors working on property.
- Provide a courteous and professional service to all customers, staff, vendors, and suppliers.
- To keep the security and hotel senior management informed on all matters relating to the security aspects of the hotel on a daily basis.
- Protect all guest and staff areas of the hotel from unauthorised access or intruders.
Emergency Protocols
- Incidents and emergencies are emotionally charged situations, particularly when there are allegations of theft. All guests, staff, or other people involved must be dealt with sensitively and professionally so as not to inflame the situation.
- As required by the Security Manager, to professionally conduct full inquiries and follow-up activities for all security-related incidents.
- As required, to carry out formal searches on employees, locker rooms, and place of work as directed by hotel management, with the presence of Human Resources Executive as a witness. All people interviewed or searched are to be presumed innocent unless proven guilty.
- To attend all regular training for security personnel.
- Attend daily briefings, and maintain duty in the area of assignment. Ensure that you have the information and equipment you need to do your job.
Requirements
- With 2-5 years of experience in the same field in hotel industry.
- With pleasing personality and a well-focused individual.
- Able to handle pressure at work and capability to multi-task.
- With excellent English and Arabic communication skills (oral and written).
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