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Resort Recreation Program Manager

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Ihgarmyhotels Full time

Recreation Experience Coordinator

Hotel Brand: IHG Army Hotels

Location:

Job Description:

About Us

We are a leading global hospitality brand, dedicated to delivering exceptional luxury experiences. Our commitment to excellence drives every aspect of our business.

As the Assistant Recreation Manager, you will be responsible for overseeing all recreational activities, ensuring high standards of service and guest satisfaction. You will work closely with the Recreation Manager to develop and implement innovative programs and activities.

Your key responsibilities will include:

  1. Creating and implementing recreational programs and activities that meet our luxury brand standards.
  2. Managing daily operations of the recreation department, including scheduling, staff supervision, and resource management.
  3. Collaborating with the Recreation Manager to design and deliver engaging programs for guests of all ages.
  4. Ensuring exceptional guest service, addressing any concerns or feedback promptly and professionally.
  5. Training and managing recreation staff, providing guidance and support to ensure outstanding performance and guest interaction.
  6. Maintaining recreational facilities, ensuring they are clean, safe, and well-equipped.
  7. Working closely with other departments to coordinate special events, promotions, and guest activities.
  8. Staying up-to-date with industry trends and best practices to continually enhance our recreational offerings.
Requirements

We're looking for an experienced and motivated individual with a passion for delivering exceptional service. Ideally, you'll have some or all of the following:

  1. Previous experience in a recreational management or supervisory role within a luxury hotel or resort environment.
  2. Strong leadership skills with the ability to inspire and motivate a team.
  3. Excellent interpersonal and communication skills, with a focus on delivering exceptional guest service.
  4. A proactive approach to problem-solving and decision-making.
  5. Knowledge of health and safety regulations related to recreational activities.
Benefits

We offer a competitive salary and benefits package. If you're passionate about delivering exceptional service, join us as we strive to create unforgettable experiences for our guests.