Merchandise and Service Expert

6 days ago


Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time
Job Description

We are seeking a Merchandise and Service Expert to join our team at Qatar Airways Group. As a key member of our sales team, you will be responsible for driving sales growth in assigned luxury boutiques while delivering exceptional customer service.

Your primary focus will be on creating a engaging shopping experience for our customers, providing them with expert product knowledge and stylish advice. You will also be responsible for maintaining the highest standards of merchandise presentation, ensuring that our boutiques are always fully stocked and visually appealing.

Main Responsibilities
  1. Drive sales growth in assigned luxury boutiques through effective selling strategies and techniques.
  2. Maintain the highest standards of merchandise presentation, ensuring that boutiques are always fully stocked and visually appealing.
  3. Build long-term relationships with customers, delivering personalized service and exceptional after-sales support.
  4. Stay up-to-date with brand guidelines and visual merchandising standards, applying this knowledge to ensure consistent presentation across all boutiques.
  5. Collaborate with colleagues to achieve sales targets and deliver exceptional customer experiences.
Requirements
  • Relevant college or university qualification to minimum Bachelor's degree or relevant vocational, tertiary, or trade qualification.
  • Minimum 1 year of relevant experience or minimum 3 years of work experience.
  • Previous retail and customer service experience.
  • Demonstrate excellence in selling, styling, and wardrobing skills.
  • Effective English communication – both written and spoken.
  • Strong customer service and interpersonal skills.
  • Proactive approach to selling.

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