Learning Development Specialist
1 month ago
Accor is seeking a highly skilled Learning Development Executive to join our team. As a key member of our organization, you will be responsible for developing and implementing training programs that enhance the skills and knowledge of our employees.
Key Responsibilities- Design and deliver training programs that meet the needs of our employees and support the company's goals and objectives.
- Develop and maintain relationships with key stakeholders, including employees, managers, and external partners.
- Conduct needs assessments and analyze data to inform training program development.
- Collaborate with subject matter experts to create engaging and effective training content.
- Evaluate the effectiveness of training programs and make recommendations for improvement.
- Tertiary education from a reputable institution.
- Specialization in Human Resources Development / Education is an advantage.
- Minimum 2 years' relevant experience in hospitality industry.
- Facilitation and presentation skills for small and big group training sessions across all levels of colleagues an advantage.
- Working knowledge of Microsoft Office (Excel, Outlook, Powerpoint, Word).
- Oral fluency and written excellence in English.
- Ability to speak other languages and basic understanding of local languages and dialects an advantage.
- Strong communicator with presentation and influencing skills.
- Strong interpersonal skills with ability to work with colleagues from different cultures and connect well with colleagues at all levels.
- Good understanding of what it takes to build a strong service culture in a world-class hospitality icon.
- Driven and ability to work independently with high proactivity in a dynamic environment.
- Ability to contribute and work effectively in a team.
- Creative and resourceful.
- Flexible and able to embrace and respond to change effectively.
- Sense of urgency
- Loyalty, high integrity and ability to keep confidentiality.
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