Sales Expert
2 months ago
As a Pre-Sales Technical Support Specialist at Starlinks, you will be responsible for providing technical solutions to new and existing corporate customers. This is an exciting opportunity for an experienced industry professional with strong core technical skills to join our dedicated and friendly sales team. Your primary role will be to actively drive and manage the pre-sales process with customers, articulating our company's technology and product portfolio to both business and technical users. You will primarily be engaged in a presales technical consultancy role, providing technical assistance and guidance during the pre-sales process by identifying customers' technical and business requirements, prior to designing a solution, consulting with technical teams about capabilities, and supporting business sales teams, account managers, and partners on proposal activities.
Key Responsibilities:
- To attend meetings with potential Clients to determine technical and business requirements and ensure that all necessary information is collated prior to producing a solution.
- Provide technical solutions in a professional manner and to agreed timeframes.
- Create internal design configuration documentation including system or network diagrams with technical explanations.
- Assist the Outside sales team to sell technical solutions/products/services to the customer with professionalism and enthusiasm.
- Able to understand business drivers and risks involved to the customer.
- Provide accurate and timely management information, including - activity reports, bid reviews, project forecasts, and KPIs.
- Create and confidently deliver technical presentations internally and externally.
- Technical Certification on VMWare, or other Hypervisor.
- Strong interest in Internet technologies (routing, switching, and general network infrastructure).
- Strong working knowledge of current cyber security issues, mitigation practices, and technologies, with a demonstrable interest in keeping abreast with technical developments in this field.
- Good technical knowledge of VPNs, DNS, and Internet connectivity methods.
- Previous experience in requirements gathering, design, and solution building and the ability to replicate this in a commercial setting.
- Ability to develop effective working relationships internally at a variety of levels and work closely with sales, operations, and product development.
- Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches.
- Ability to cope under pressure and prioritize work accordingly.
- Full driver's license and willingness to travel through sales territory.
- Project management experiences a distinct advantage.
- 5+ years selling or managing Hyperconverged Infrastructure (HCI), preferred.
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