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Client Services Liaison

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar Robert Walters Full time

Client Services Officer

**Key Responsibilities:**

* **Maximise Productivity and Quality Results**: Actively work and complete daily workflow queues to achieve individual productivity and quality results.
* **Deliver High Customer Satisfaction**: Maintain high customer satisfaction levels by dealing with client issues effectively and timely.
* **Communicate Effectively**: Communicate promptly and clearly regarding all client enquiries to exceed internal and external customer expectations.
* **Maintain Accurate Client Data**: Ensure client data is maintained and accurate.
* **Process Administration and Scheduling**: Process administration and scheduling activities, escalating issues as required.
* **Build Positive Relationships**: Build and nurture positive relationships with internal and external customers.
* **Problem-Solving and Troubleshooting**: Assist customers through problem-solving, troubleshooting, while maintaining accreditation, program, contractual requirements.

**About Robert Walters:**

Robert Walters is a leading global professional recruitment consultancy. Our team of experts provides specialist recruitment services to clients and candidates across a range of industries and sectors.