Senior Ecommerce Category Director
2 weeks ago
We are a Qatari Super App that leverages technology to connect people with endless possibilities.
Our vision is to be the first regional app to propel innovation and growth in our community.
We strive to transform lives by providing unparalleled customer experiences and constant innovation.
Our values guide us in everything we do:
- Customer Obsession: Focus on the customer, and success will follow.
- Integrity: Be honest, ethical, and trustworthy in all dealings.
- Curiosity and Creativity: Constantly innovate and create solutions for lasting impact.
- Leadership and Ownership: Be the change you want to see, and take ownership.
- Smart Work and Results: Achieve more by doing less, better, and faster.
- It's All About People: Be a team player, and together, we are stronger.
As the GM of Ecommerce at Snoonu, you will oversee and grow our online marketplace categories, including electronics, pharmacy, flowers, and lifestyle beauty.
You will drive strategic initiatives to expand our product offerings, optimize supplier relationships, and enhance the overall customer experience.
Your responsibilities will include:
- Developing and executing comprehensive strategies to drive growth and profitability across Electronics, Pharmacy, Flowers, and Lifestyle Beauty categories.
- Cultivating and maintaining strong relationships with key suppliers and vendors, negotiating favorable terms and agreements to ensure a diverse and high-quality product assortment.
- Identifying opportunities to expand our product portfolio within each category by staying abreast of market trends and evolving customer preferences.
- Implementing pricing and promotional strategies to maximize revenue and profitability, monitoring performance metrics and making data-driven decisions to drive business outcomes.
- Collaborating closely with cross-functional teams including Marketing, Operations, and Technology to ensure seamless integration and execution of marketplace initiatives.
- Leading and mentoring a team of Category Managers and Analysts, providing guidance and support to drive professional development and achieve departmental goals.
- Conducting regular performance reviews and deep analysis of category performance, identifying areas for improvement and implementing corrective actions as needed.
- Spearheading the 1PL strategy, leading the end-to-end merchandising and purchasing functions—this includes managing supplier negotiations, securing favorable deals and rebates, optimizing inventory days, and ensuring cost efficiency. Train and guide the team on effective procurement processes to strengthen overall buying capabilities.
- Ensuring compliance with regulatory requirements and quality standards across all product categories, maintaining high levels of customer satisfaction and trust.
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