Director of Support and Enablement
5 days ago
LxbfYeaa is searching for a Director of Support and Enablement to lead our support workstream for a transformation programme focused on generating a communication capability. The key purpose of this role is to oversee the support workstream for a project involving strategic communication, information, media, and psychological operation.
Main Responsibilities:
- Oversee the Support workstream team to ensure all support for the new organization is in place for successful delivery against its mission.
- Develop the business strategy for support services and the 'Operational Hub', ensuring alignment with organizational objectives.
- Manage project budgetary and cost control, ensuring effective resource allocation.
- Design and supervise the construction of the new facility for the project and the new organization, considering factors such as contractor selection and contingency planning.
- Establish policies, procedures, and working practices for the provision of support services for the new organization, encompassing finance, infrastructure, logistics, security, legal, health and safety, and information management.
- Advise on outsourcing contracts for support services like facilities and equipment management, while maintaining client responsibilities.
- Implement a performance measurement process to ensure support is provided in accordance with agreed targets and metrics.
- Plan, implement, and maintain processes and procedures to support deployed teams nationally and internationally, collaborating with government and non-government agencies.
- Contribute to the capability development plan by providing guidance on support requirements for new equipment and digital tools.
- Support stakeholder engagement and partnership building with organizations providing support services.
- Collaborate with the Human Capital workstream to identify training paths for support personnel.
- Coach and mentor project team members and those joining the new organization.
- Oversee business continuity planning.
Requirements:
- A minimum of 10 years' experience in a support-related discipline, preferably in the civilian sector.
- International consultancy experience, particularly in the Middle East, is highly desirable.
- Strong experience in drafting strategies, policies, and working practices is essential.
- Proven track record in planning and delivering capabilities and support services.
- Desirable skills include financial, infrastructure, and commercial expertise.
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