Sales and Marketing Director

1 month ago


Doha, Baladīyat ad Dawḩah, Qatar Wyndham Hotels Full time
Job Summary

The Director of Sales and Marketing is responsible for leading the sales function and building long-term, value-based customer relationships to achieve property sales objectives.

Main Responsibilities
  • Work closely with the Sales Team and General Manager to develop and implement a sales strategy that aligns with the hotel's goals.
  • Develop and execute an aggressive solicitation program to increase business and revenue.
  • Collaborate with the Executive team to create and implement a sales plan that addresses revenue, customer needs, and market trends.
  • Analyze market information and implement strategies to achieve the hotel's financial room and catering goals.
  • Assist Revenue Management in completing accurate six-period projections.
  • Review sales and catering guest satisfaction results to identify areas for improvement.
  • Direct and manage the forecasting process in conjunction with the Revenue Department to ensure accurate, timely, and complete information.
  • Compile and/or direct the preparation of the annual Sales & Marketing plans, quarterly updates, and the annual Budget.
Fundamental Requirements
  • Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
  • Develop and manage relationships with key stakeholders, both internal and external.
  • Work collaboratively with off-property sales channels to ensure the property needs are being achieved and the sales efforts are complementary, not duplicate.
  • Attend customer events, trade shows, and sales missions to maintain, build, or develop key relationships with OSO/ASO Managers and customers.
Education and Experience
  • At least 6 years of progressive hotel sales experience; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and at least 5 years of hotel sales experience.
  • Supervisory experience required.
  • Must have a driver's license in the applicable state.
  • Must be proficient in Windows, Company-approved spreadsheets, and word processing.
Physical Requirements
  • Long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.


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