Director of Sales and Marketing

2 months ago


Doha, Baladīyat ad Dawḩah, Qatar Wyndham Hotels Full time
Job Summary

The Director of Sales and Marketing at Wyndham Hotels is responsible for driving revenue growth and building long-term customer relationships. This role requires a strategic thinker who can develop and implement effective sales and marketing plans to achieve property sales objectives.

Key Responsibilities
  • Work closely with the Sales Team and General Manager to understand sales strategy and implement effective sales tactics.
  • Develop and execute aggressive solicitation programs to increase business and drive revenue growth.
  • Collaborate with the Executive team to create and implement sales plans that address revenue, customer needs, and market trends.
  • Analyze market information and implement strategies to achieve property financial room and catering goals.
  • Assist Revenue Management with completing accurate six-period projections and review sales and catering guest satisfaction results to identify areas for improvement.
  • Direct and manage the forecasting process in conjunction with the Revenue Department to ensure accurate, timely, and complete information.
  • Compile and/or direct the preparation of annual Sales & Marketing plans, quarterly updates, and the annual Budget.
Fundamental Requirements
  • Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
  • Develop and manage relationships with key stakeholders, both internal and external.
  • Work collaboratively with off-property sales channels (e.g., OSO, ASO) to ensure property needs are being achieved and sales efforts are complementary, not duplicate.
  • Attend customer events, trade shows, and sales missions to maintain, build, or develop key relationships with OSO/ASO Managers and customers.
Education and Experience
  • At least 6 years of progressive hotel sales experience; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and at least 5 years of hotel sales experience.
  • Supervisory experience required.
  • Must have a driver's license in the applicable state.
  • Must be proficient in Windows, Company-approved spreadsheets, and word processing.
Physical Requirements
  • Long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.


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