Customer Service Representative
1 day ago
Job Overview:
The Customer Service Representative is responsible for providing exceptional customer service and ensuring a seamless shopping experience for customers. As a key member of the ALI BIN ALI team, you will be responsible for managing cash transactions, operating cash registers, and maintaining a clean and organized store environment.
Key Responsibilities:
Provide excellent customer service and respond to customer inquiries in a professional and courteous manner.Operate cash registers accurately and efficiently, handling cash, credit card transactions, and returns.Maintain a clean and organized store environment, including the checkout area and surrounding areas.Process merchandise returns and exchanges promptly and efficiently.Retrieve shopping carts from store aisles as needed.Answer customer queries related to services performed and/or products purchased.Qualifications:
To succeed in this role, you must have:
- A high school diploma or equivalent.
- Excellent communication and customer service skills.
- Good command of English; French and Arabic are advantages.
- Able to work on a shift-hour schedule.
- Ability to quickly and accurately process transactions using cash-register, calculator, and optical scanners.
- Excellent interpersonal skills, ethical conduct, and confidence required.
- Ability to work in a fast-paced environment and be dependable.
- Dedicated, thorough, honest, organized, and possess numeric skills.
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