Card Center Customer Support Professional
1 week ago
We are seeking an experienced professional to join our team as a Card Center Customer Support Professional. In this role, you will be responsible for assisting the Manager Card Center Customer Service in achieving set objectives and providing quality service to cardholders and merchants.
About QNB GroupQNB Group has consistently been recognized for its strong financial performance and expanding international presence. The Bank currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
Job Responsibilities- Ensure timely delivery of e-statements for cardholders.
- Compile and present relevant MIS on a periodic basis for the Head of Cards, GM Retail Banking, and the Group's executive management.
- Monitor and manage day-to-day relationships with external Direct Sales Agents (DSAs).
- Bachelor's degree in Marketing, Banking, Finance, Accounting, Economics, Business Administration, or Information Technology.
- No prior experience required.
-
Doha, Baladīyat ad Dawḩah, Qatar QNB Group Full timeQNB3330 - Associate Card Center Customer Service (Qatarization)Join to apply for the QNB3330 - Associate Card Center Customer Service (Qatarization) role at QNB GroupAbout QNBEstablished in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's...
-
Card Processing Professional
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar People Dynamics Full timeWe are seeking a Card Processing Professional to provide technical expertise and support for the Openway Way4 system implementation and maintenance.This role involves analyzing, designing, and configuring Openway Way4 system modules related to card processing.The successful candidate will collaborate with our project team to ensure smooth payment scheme...
-
Card Support Specialist
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar National Bank (QNB) Full timeJob Description:">We are looking for a Card Support Specialist to join our team in Doha. The successful candidate will be responsible for providing support to cardholders and merchants, while also recommending changes in card processing processes to reduce customer complaints.">Key Responsibilities:">">Liaise between branches and EBD to resolve customer...
-
Doha, Baladīyat ad Dawḩah, Qatar PayTech Nexus Ltd Full timeTerm: 24 months Location: Doha Qatar ( Working week: Sunday Thursday) Division: Cash Management Reports to: Head of Cash Management Relevant experience: 10 years experience in the cards / financial institution space Mandatory requirements: TSYS Prime experience in GCC and Qatar (preferred) project management skills Arabic as a plus Experience in card...
-
Customer Care Professional
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar National Bank (QNB) Full timeJob Overview:">We are looking for a Customer Care Professional to join our team in Doha. The successful candidate will be responsible for providing excellent customer care and support to cardholders and merchants.">Key Responsibilities:">">Respond to customer inquiries and resolve issues in a timely and professional manner">Develop and implement strategies...
-
Doha, Baladīyat ad Dawḩah, Qatar QNB Group Full timeQNB3256 - Officer Customer Care Call Center (Qatarization)Join to apply for the QNB3256 - Officer Customer Care Call Center (Qatarization) role at QNB Group.About QNBEstablished in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence...
-
IT Help Desk Professional
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeRole OverviewGait Apple Premium Reseller is a leading provider of exceptional service to our customers, offering a wide range of Apple products and accessories. We are seeking a dedicated and knowledgeable IT Help Desk Professional to join our team.Main Responsibilities:Provide technical support and assistance to our customers via phone, email, or...
-
Call Center Support Specialist
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Voxig IT Solutions Full timeAbout the RoleWe are looking for a highly motivated and organized Call Center Support Specialist to handle customer inquiries and resolve issues efficiently.The ideal candidate will possess excellent communication skills, be able to multitask, and stay calm under pressure.
-
Manager of Card Security Operations
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeCompany OverviewWe are a leading bank in the Middle East and Africa, providing innovative solutions to our customers. Our company was established in 1964 and has since grown to become the largest bank in the region.Job DescriptionThe Manager Card Risk Issuing will be responsible for managing card risk operations, ensuring the security and integrity of our...
-
Dermatology Support Professional
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar al salam medical center Full timeJob Description:We are seeking a highly skilled and compassionate Dermatologist to join our team at Al Salam Medical Center. As a Dermatologist, you will be responsible for providing expert care to our patients, ensuring they receive the highest quality treatment for various skin conditions.
-
Customer Service Representative
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar QNB Group Full timeAs a Customer Service Representative at QNB Group, you will be responsible for providing efficient and friendly service to cardholders and merchants. This role requires strong problem-solving skills and the ability to communicate effectively with customers and internal stakeholders.About UsEstablished in 1964, QNB Group is the largest bank in the Middle East...
-
Senior Manager, Cards Settlement
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJOB PURPOSE/SUMMARY:The jobholder to manage the Visa/MasterCard/Diners/NAPS; Cards Settlement & Reconciliation Operations, ensuring all day to day operations processing within TAT. Daily monitoring of unmatched reconciliation items under Cards Settlement suspense accounts & resolving the outstanding entries with TAT with continuous improvement on...
-
IT Support Professional
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob OverviewWe are seeking an experienced IT Support Professional to join our team at lxbfYeaa. As a Help Desk Technician, you will play a vital role in ensuring our customers receive exceptional technical support and service.Your responsibilities will include providing technical support via various channels, managing and tracking support tickets, performing...
-
Technical Support Specialist
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob OverviewGait Apple Premium Reseller is a leading provider of exceptional service to our customers, offering a wide range of Apple products and accessories. We are seeking a dedicated and knowledgeable Technical Support Specialist to join our team.Main Responsibilities:Provide technical support and assistance to our customers via phone, email, or...
-
Card Risk Issuing Manager Position
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout Our BankOur bank is one of the leading banks in the Middle East and Africa, providing a wide range of advanced products and services to our customers. With a history dating back to 1964, we have grown steadily to become the largest bank in the region. We have a strong presence in over 31 countries across three continents, with a team of over 28,000...
-
Customer Service Representative
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout UsGait Apple Premium Reseller is committed to providing exceptional service to our customers. As an Apple Premium Reseller, we offer a wide range of Apple products and accessories. Our goal is to provide timely and effective solutions to our customers' technical issues.Job Description:We are seeking a skilled Customer Service Representative to join our...
-
Team Lead Enterprise Cards and Payments
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Fusion Outsourcing and Services Full timeWe are seeking a highly skilled and experienced IT Team Lead to oversee the development, implementation, and maintenance of enterprise-level cards and payments systems within our bank. The ideal candidate will have a strong technical background in payment systems, card management, and digital banking solutions, coupled with proven leadership skills to manage...
-
Senior Customer Support Professional
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Menasa & Partners Full timeAt Mena& Partners, we are committed to excellence in customer service. We are seeking a dedicated Customer Service Excellence Leader to drive our efforts forward.As a seasoned professional with operational customer service experience, you will be responsible for designing and implementing a comprehensive customer service strategy.You will lead...
-
Call Center Manager…
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar hravailable Full timeJob DescriptionCall Center Manager / Customer Experience Manager / Customer Support ManagerResponsibilitiesManage the overall operations of the call center, including inbound and outbound customer interactions.Develop and implement strategies to enhance customer follow-up, relationship management, and customer loyalty.Create and maintain a customer database,...
-
Call Center Representative
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar ECCO Gulf WLL Full timeJob DescriptionJoin ECCO Gulf Majorel Qatar as a Call Center Representative - Banking in Doha, Qatar. This role is perfect for professionals and job starters who are eager to grow their careers in the banking sector. As a Call Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support....