Card Center Customer Support Professional

1 week ago


Doha, Baladīyat ad Dawḩah, Qatar QNB Group Full time

We are seeking an experienced professional to join our team as a Card Center Customer Support Professional. In this role, you will be responsible for assisting the Manager Card Center Customer Service in achieving set objectives and providing quality service to cardholders and merchants.

About QNB Group

QNB Group has consistently been recognized for its strong financial performance and expanding international presence. The Bank currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

Job Responsibilities
  • Ensure timely delivery of e-statements for cardholders.
  • Compile and present relevant MIS on a periodic basis for the Head of Cards, GM Retail Banking, and the Group's executive management.
  • Monitor and manage day-to-day relationships with external Direct Sales Agents (DSAs).
Requirements
  • Bachelor's degree in Marketing, Banking, Finance, Accounting, Economics, Business Administration, or Information Technology.
  • No prior experience required.


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