Call Center Representative

About the RoleThe Contact Center Management Role is responsible for overseeing the daily operations of our call center, ensuring that customers receive timely and effective support. This involves developing and implementing strategies to improve customer service, manage customer relationships, and drive customer loyalty.In this role, you will lead a team of...

Welcome to Wyndham Hotels and Resorts, where we strive to provide exceptional guest experiences.Job DescriptionWe are seeking a highly skilled Telephone Operator to join our team. As a key member of our front desk staff, you will be responsible for handling incoming calls with professionalism and poise.Responsibilities:Answer and direct phone calls in a...

ECCO Gulf Majorel Qatar is a leading service industry player seeking an experienced Call Center Work Force Manager to oversee workforce management operations in Doha, Qatar.Job SummaryThis role involves strategic planning, monitoring, and analyzing workforce metrics to enhance productivity and service quality. The ideal candidate will possess excellent...

Job DescriptionConduct business over the telephone, utilizing advanced contact technology to provide utmost customer service.Achieve Key Performance Indicators (KPIs) like average time taken to answer calls, resolve queries/process, number of call requests attended to in a day, etc., for the entire Customer Care Center.Requirements:Diploma degree graduate...

Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer...

Role SummaryECCO Gulf WLL is seeking a highly skilled IT Manager to lead the delivery of high-quality call center technology solutions. As a senior IT professional, you will be responsible for ensuring compliance with project milestones, budgets, and government tender requirements.Key ResponsibilitiesProject Delivery:Deliver high-quality call center...

Customer Care Call Center RoleQNB Group, a leading banking institution in the Middle East and Africa region, seeks to hire a skilled Customer Service Representative to join its Customer Care Call Center team. The successful candidate will be responsible for providing exceptional customer service over the phone, utilizing advanced contact technology to...

About the RoleECCO Gulf Majorel Qatar invites applications from experienced professionals for the position of Call Center Team Leader. This challenging role demands strong leadership and communication skills to manage daily customer operations effectively.Main ResponsibilitiesOperational LeadershipSupervise and direct the call center team to achieve customer...

QNB3256 - Officer Customer Care Call Center (Qatarization)Join to apply for the QNB3256 - Officer Customer Care Call Center (Qatarization) role at QNB Group.About QNBEstablished in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence...

We are looking for an experienced Tele Sales Agent to join our team at DSQ. In this role, you will be responsible for providing top-notch customer service and driving sales growth through effective communication and negotiation skills.About the Role:Previous experience in sales or customer-facing roles is essential.Strong communication and interpersonal...

Purpose: Highly Qualified & experienced leader to perform remarkable service delivery of telco Contact CentreContext: Working closely with the customer in terms of service delivery, maintaining customer relation, resolving gaps in BAU operations.Role Accountabilities:Developing and improving customer interaction and voice response systems; designing user...

About The RoleWe are currently recruiting for Senior Operations Officer – Technology for Customer Contact Centre in Doha.As Senior Operations Officer, you will be responsible for supporting the implementation, administration and management of integrated global Contact Center software applications. You will be responsible for the implementation of...

About the RoleThe Road Management Center Lead is responsible for overseeing the daily operations of the Road Management Center. This includes supporting the performance measurement of RMC operations, guiding the RMC Supervisor, and providing on-call support.Key Responsibilities:Support the performance measurement of RMC operations.Guide the RMC Supervisor in...

Job DescriptionWe are seeking a highly skilled Customer Service Operations Manager to join our team at hravailable. As a key member of our organization, you will be responsible for managing the overall operations of our call center, including inbound and outbound customer interactions.Your primary goal will be to develop and implement strategies to enhance...

Key ResponsibilitiesThe Call Center Leadership Position is responsible for managing the day-to-day operations of our call center, including inbound and outbound customer interactions. This involves developing and implementing strategies to improve customer service, manage customer relationships, and drive customer loyalty.You will lead a team of call center...

DSQ is currently seeking a Tele Sales Agent to join our team. As a Tele Sales Agent, you will be responsible for handling customer inquiries and sales calls with a focus on providing exceptional service and driving revenue growth.Responsibilities:Previous experience in call center / customer service / sales.Excellent communication as well as interpersonal...

About the RoleWe are seeking a highly motivated and skilled Sales Representative to join our team at Sygmetiv Business Solutions. In this role, you will be responsible for generating new business leads through cold calling and utilizing existing databases to create new prospects.Key ResponsibilitiesCold call potential clients using our office phone to...

Job ResponsibilitiesManage daily customer operations across multiple channels, including calls, emails, and in-person visits.Address customer escalations and complaints promptly to ensure satisfaction.Handle customer inquiries and complaints, providing information about services and resolving queries or recording relevant details.Coordinate and resolve...

Job ResponsibilitiesManage daily customer operations across multiple channels, including calls, emails, and in-person visits.Address customer escalations and complaints promptly to ensure satisfaction.Handle customer inquiries and complaints, providing information about services and resolving queries or recording relevant details.Coordinate and resolve...

ResponsibilitiesManage daily customer operations across multiple channels, including calls, emails, and in-person visits.Address customer escalations and complaints promptly to ensure satisfaction.Handle customer inquiries and complaints, providing information about services and resolving queries or recording relevant details.Coordinate and resolve service...