Financial Services Administrator
4 days ago
B2C Solutions WLL is a customer-centric organization that values exceptional service delivery. As a Financial Services Administrator, you will be responsible for managing policy documentation and ensuring compliance with regulatory standards.
Responsibilities- Main Duties:
- Review policy documents for accuracy and completeness.
- Collaborate with underwriters to gather information and perform risk assessments.
- Support sales teams in providing policy information and enhancing customer engagement.
- Respond to customer inquiries regarding policy status and coverage details.
- Update policy records and maintain accurate files.
- Develop a thorough understanding of product offerings to provide expert advice.
- Analyze data to identify trends and areas for improvement.
- Train new hires on policy administration procedures and best practices.
- Contribute to departmental projects aimed at improving efficiency and customer satisfaction.
- A bachelor's degree in business administration, finance, or a related field.
- 1-3 years of experience in the insurance industry, specifically in life insurance or retail policy administration.
- Proficiency in policy management software and Microsoft Office Suite.
- Excellent communication and analytical skills.
- Strong attention to detail and problem-solving abilities.
- Ability to work independently and collaboratively in a fast-paced environment.
- Candidate should have a customer-driven approach and commitment to delivering exceptional service.
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