Financial Services Administrator

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar B2C Solutions WLL Full time

B2C Solutions WLL is a customer-centric organization that values exceptional service delivery. As a Financial Services Administrator, you will be responsible for managing policy documentation and ensuring compliance with regulatory standards.

Responsibilities
  • Main Duties:
  • Review policy documents for accuracy and completeness.
  • Collaborate with underwriters to gather information and perform risk assessments.
  • Support sales teams in providing policy information and enhancing customer engagement.
  • Respond to customer inquiries regarding policy status and coverage details.
  • Update policy records and maintain accurate files.
  • Develop a thorough understanding of product offerings to provide expert advice.
  • Analyze data to identify trends and areas for improvement.
  • Train new hires on policy administration procedures and best practices.
  • Contribute to departmental projects aimed at improving efficiency and customer satisfaction.
Qualifications
  • A bachelor's degree in business administration, finance, or a related field.
  • 1-3 years of experience in the insurance industry, specifically in life insurance or retail policy administration.
  • Proficiency in policy management software and Microsoft Office Suite.
  • Excellent communication and analytical skills.
  • Strong attention to detail and problem-solving abilities.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Candidate should have a customer-driven approach and commitment to delivering exceptional service.


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