Technical Support Associate
5 days ago
About the Position:
- The ideal candidate will have experience responding to help desk tickets and resolving technical issues for hardware, software, and network systems;
- Knowledge of operating systems (Windows, macOS, Linux) and common software applications is required;
- Ability to diagnose and resolve connectivity problems, including LAN/WAN and VPN issues;
- Aptitude for assisting end-users with system logins, password resets, and account management;
Requirements:
- Active, in-scope US Government issued Secret clearance with eligibility;
- US Citizenship is required due to the nature of the work and contract requirements;
- DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher;
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