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Retail Support Associate

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar Management Solutions International MSI Full time
Role Overview

The Retail Support Associate position at Management Solutions International MSI is designed to provide exceptional customer service and support to our guests. As a key member of our team, you will be responsible for assisting customers, managing the lost and found system, and maintaining a safe and secure environment for all guests.

Main Responsibilities
  • Customer Service: Provide excellent customer service, responding to customer inquiries and resolving issues promptly and professionally.
  • Lost and Found Management: Oversee the lost and found system, ensuring items are properly logged, stored securely, and returned to their rightful owners.
  • Mall Navigation Support: Offer guidance to guests with mobility challenges or special needs, providing assistance with wheelchairs or other accessibility services.
  • Safety and Security Vigilance: Maintain awareness of potential safety or security concerns in public areas, reporting incidents to the relevant personnel.