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Food Quality and Restaurant Experience Specialist

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar Ecolab Full time

About the Role

We are seeking a highly skilled Food Quality and Restaurant Experience Specialist to join our team at Ecolab. As a key member of our organization, you will play a critical role in ensuring the highest standards of food quality and customer experience in the restaurant industry.

Key Responsibilities

  • Quality Assurance: Conduct regular quality audits and assessments to ensure compliance with industry standards and regulations.
  • Customer Experience: Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Training and Development: Provide training and coaching to restaurant staff on food quality and customer service best practices.
  • Collaboration and Communication: Work closely with restaurant owners, managers, and staff to understand their needs and provide tailored solutions.

Requirements

  • Education: Bachelor's degree in culinary, hospitality, or business field.
  • Language Skills: Multilingual (Spanish and French preferred).
  • Skills: High-level customer service and advanced consultative skills, ability to work well under pressure, juggle tasks, and work efficiently against deadlines, strong planning and organizational skills, and high attention to detail.
  • Personal Qualities: Ability to work effectively without supervision, show initiative, good judgment, and superior decision-making and problem-solving skills.