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Public Sector Service Improvement Manager

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar Stantec Consulting International Ltd. Full time

We are looking for a qualified Public Sector Service Improvement Manager to join our team for a major consulting program focused on enhancing customer service delivery in the public sector. The successful candidate will have at least 12 years of experience in a leading role, preferably within the roads or drainage sectors.

Key Accountabilities:
  1. Leading consulting and client teams in the implementation of transformational customer service projects.
  2. Designing and implementing customer service strategies that improve engagement, satisfaction, and responsiveness.

The ideal candidate will have strong leadership and team development skills, excellent analytical, strategic thinking, and problem-solving abilities, as well as familiarity with customer service technologies and methodologies.

About Stantec Consulting International Ltd.: We are committed to delivering exceptional results, taking pride in our work and making a lasting connection with the people and places where we live and work.