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Pre-Operations and Crew Management Specialist

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time
About the Role

Qatar Airways is seeking a highly skilled Pre-Ops & Crew Control Officer to join our team in Doha, Qatar. As a key member of our Pre-ops & Crew Control team, you will be responsible for ensuring the smooth operation of our flights by managing crew rosters, monitoring and supporting activities, and communicating operational changes to cabin and flight crew.

Key Responsibilities
  • Crew Roster Management: Monitor and maintain crew rosters to ensure compliance with QCAA and company regulations, implementing corrective actions when necessary.
  • System Modifications: Utilize the TOPS crew tracking system to make necessary adjustments to crew rosters, ensuring adherence to regulations and company rules.
  • Effective Communication: Relay roster changes, flight delays, and cancellations to crew members through appropriate channels.
  • Crew Allocation: Ensure the correct crew complement for each flight using available systems, meeting operational requirements efficiently.
  • Route Finalization: Update crew routes in case of flight cancellations or aircraft changes, ensuring timely notifications and compliance with regulations.
  • KPI Maintenance: Allocate crew duties efficiently, considering resource availability and operational risk, while maintaining key performance indicators like safety, cost, and roster stability.
  • Incident Reporting: Report any crew-related incidents to senior officers to ensure smooth operations and keep stakeholders informed.
Requirements
  • Qualifications: Relevant College or University qualification with a minimum of 4 years job-related experience.
  • Regulatory Knowledge: Detailed knowledge of regulatory requirements.
  • Relationship Building: Proven ability to develop and maintain relationships with a range of stakeholders.
  • Problem-Solving: High level of problem-solving skills.
  • Customer Service: Ability to deliver excellent customer service.
  • Pressure Management: Ability to work under pressure.
  • Language Skills: Excellent command of spoken and written English.

Please note that all internal candidates must meet the eligibility criteria outlined in the job posting to be considered for this role.