Technology Support Professional

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar Management Solutions International MSI Full time

Job Summary

We are looking for a highly skilled Technology Support Professional to join our team at Management Solutions International (MSI). As a key member of our IT department, you will play a crucial role in maintaining the integrity and efficiency of our IT systems.

Key Responsibilities

  • Maintain software and application compatibility, ensuring seamless transitions for users.
  • Provide expert-level technical support in Windows 11 and data backup tools, resolving issues promptly and efficiently.
  • Collaborate with the team to configure and deploy new laptops, supporting OS upgrades at remote sites.

Requirements

  • A minimum of 3 years of experience in an IT support role, preferably in a mid-level position.
  • Expertise in data backup tools and familiarity with Microsoft Certified Professional (MCP) or ITIL Foundation certifications.
  • Ability to work independently, troubleshooting complex issues and providing exceptional customer service.


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