Customer Experience Director

Job Title: Director of Customer ExperienceLocation: Doha, Qatar.To drive the optimization of our customer experience by leading and managing a team to provide a deep understanding of customers' needs and behaviors. To act as the Voice of the Customer, leading change and improvements across the customer experience, and influence future projects to support and...

About the Role:Ooredoo Qatar is seeking a highly motivated and experienced Business Customer Experience Director to lead its Service Assurance team. The successful candidate will be responsible for ensuring that Ooredoo meets its customer experience targets and obligations in service assurance. They will also undertake regular reviews of Customer...

About the PositionThe Customer Experience Enhancement Director plays a critical role in driving operational efficiency, quality, and continuous improvement within the contact center environment. This role involves analyzing data, identifying opportunities for optimization, implementing best practices, and driving initiatives to enhance the overall...

About UsBFL Group is a dynamic and growing international retailer of fashion and homeware. We operate multiple stores across the region and in Europe, serving a diverse range of customers.Our goal is to provide an exceptional customer experience, delivering high-quality products at affordable prices. We strive to create a welcoming and inclusive environment,...

Luxury Retail ExperienceChalhoub Group is a leading luxury retailer in the Middle East, offering a unique shopping experience that caters to the diverse tastes of our customers. With a portfolio of eight owned brands and over 300 international brands, we operate over 750 experiential retail stores, online, and through mobile apps.About This RoleWe are...

Job ResponsibilitiesThe Customer Service Director - Maritime will be responsible for overseeing the day-to-day supervision of the Customer Service Executives, ensuring objectives are met and the team is operating at an effective level.This role will involve maintaining and developing existing customers to optimize quality of service, business growth, and...

Job SummaryThe Assistant Hotel Manager oversees Front Desk operations and acts as manager on duty when senior managers are unavailable. Directs staff that performs welcoming and registering hotel guests, explaining accommodations, establishing credit or payment method, checking guests out, preparing and explaining bills, responding to guest requests by...

We are seeking an experienced professional to join our Customer Success team as a Customer Success Director. In this role, you will be responsible for developing and executing strategies to drive customer adoption and satisfaction of our cloud solutions.Key ResponsibilitiesDevelop Customer Engagement Strategies: Create and implement tailored engagement plans...

Role Overview:The Customer Journey Director will be responsible for leading a team of 40 members, ensuring exceptional customer service, and driving digital care presence and penetration. The role requires strong leadership skills, strategic thinking, and the ability to motivate a team.Key responsibilities include:Developing and implementing strategies to...

BenefitsOpportunity to work with a luxury hospitality brand in a unique and dynamic environment.Chance to develop skills and expertise in hotel operations and customer service.Collaborative team atmosphere and opportunities for career growth.

About the OpportunityWe are seeking a highly motivated Customer Service Director to join our team at lxbfYeaa.In this role, you will be responsible for leading our customer service team and ensuring that we provide exceptional service to our customers.You will work closely with our sales team to understand customer needs and develop solutions that meet their...

Company OverviewApparel Group is a leading retailer in the fashion industry, dedicated to delivering high-quality products and excellent customer service. As a Sales and Customer Service Director, you will play a critical role in driving sales growth and maintaining customer satisfaction.Job DescriptionAchieve company objectives by ensuring the highest...

RequirementsProven experience in senior retail management roles.Exceptional leadership, decision-making, and problem-solving skills.Proficiency in Microsoft Office and data analysis.We offer a great place to work with opportunities for growth and development.

Guest Experience ExpertiseAt Rosewood Doha, we are dedicated to delivering exceptional guest experiences through our unwavering commitment to excellence. As a guest experience director, you will play a key role in enriching the lives of our guests by providing personalized and memorable experiences.Your expertise will focus on:Developing initiatives that...

Job DescriptionIn this role, you will be responsible for managing the day-to-day operations of our luxurious spa, ensuring seamless delivery of exceptional guest experiences. Key responsibilities include:Overseeing daily spa operations to achieve defined business objectives.Supporting the development and implementation of effective sales and pricing...

We are seeking an experienced Facilities Director to join our team at Hamad International Airport. As a key member of the leadership team, you will be responsible for delivering exceptional passenger experiences while maintaining operational excellence.About the role:The successful candidate will oversee all aspects of facilities management, including...

Dining Experience Director needed for our restaurant.Main duties involve leading lunch and dinner operations to meet exceptional service standards, quality, and presentation.Develop new ideas to boost revenue growth with the Food & Beverage Manager.Employ innovative methods to attract top talent and build a dedicated team.Guarantee excellent service delivery...

Job DescriptionWe are seeking a highly motivated and experienced Sales and Customer Service Leader to join our team at Apparel Group.As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team of sales associates.Key ResponsibilitiesAchieve company objectives by...

Customer Experience CoordinatorWe are looking for a talented Customer Experience Coordinator to join our team at Arabnews. In this role, you will be responsible for delivering exceptional customer experiences by providing top-notch service and support.Key Responsibilities:Prepare and serve a range of beverages to customers in a timely and efficient...

Job OverviewWe are seeking an experienced Customer Experience Leader to join our team at lxbfYeaa. As a key member of our organization, you will play a crucial role in leading and overseeing all aspects of our customer service operation.Key ResponsibilitiesDevelop and implement comprehensive customer service strategies that align with the company's goals and...