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Customer Service Associate

2 months ago


Baladīyat az Zaāyin, Qatar al futtiam Full time
Customer Service Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities:
  • Communicate with clients in a professional and sensitive manner, addressing their inquiries and concerns.
  • Answer incoming phone calls and emails from customers, providing clear and concise information about our services.
  • Collaborate with the team to build a positive and inclusive work environment, promoting effective communication and teamwork.
  • Utilize strong communication and problem-solving skills to resolve customer issues in a timely and professional manner.
Requirements:
  • High School Diploma with Accounting 12 or Math 12 preferred.
  • Excellent oral and written communication skills.
  • General knowledge of Microsoft Office (Word, Excel).
  • Strong customer service skills and a passion for delivering exceptional customer experiences.
  • Ability to work independently and as part of a team.

We offer a challenging and fun work environment, providing all necessary equipment and training to operate in a remote office. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.