Customer Service Excellence Lead

Job SummaryThe Customer Service Excellence Manager will be responsible for leading our customer service efforts to deliver exceptional experiences and build strong relationships with our customers.Main Responsibilities:Customer Experience: Ensure that customers receive timely and effective support through various channels.Employee Training: Provide ongoing...

Job Overview:Tandemsearch is seeking a seasoned professional to lead our Service Excellence and User Experience Team. As the Head of Service Excellence, you will be responsible for driving optimization of customer experience, leading change, and improvements across the customer journey.Main Responsibilities:Craft, align, and execute the Service Excellence...

Job Title: Head of Service Excellence & User ExperienceLocation: Doha, Qatar.To drive the optimization of our client's customer experience by leading and managing the Service Excellence and User Experience Team to provide a deep understanding of customers' needs and behaviors. To act as the Voice of the Customer, leading change and improvements across the...

Role OverviewWe are seeking a highly motivated and experienced Food Service Manager to join our team. As a key member of the management team, you will play a crucial role in ensuring the success of the restaurant.The successful candidate will have a strong background in hospitality, excellent leadership skills, and the ability to motivate and inspire...

Job DescriptionWe are seeking a skilled and experienced Telecommunications Supervisor to join our team. In this role, you will be responsible for providing efficient and courteous telecommunications services to our guests.Key Responsibilities:Provide excellent customer service to our guests via telephone and in-person.Answer calls promptly and politely,...

A Reservation Supervisor will serve as the main contact for room reservations at the hotel, offering exceptional customer service and influencing guest decisions to stay at the property.The role requires a strong focus on accuracy and attention to detail, handling all telephone and email inquiries promptly and professionally.Key responsibilities include...

Department: Customer ServicesJob PurposeTo lead and motivate a team of customer service representatives, ensuring exceptional customer service delivery and continuous improvement. You will be responsible for managing team performance, reporting customer interactions, and implementing new initiatives.Key ResponsibilitiesManage all operational aspects of a...

Department: Customer ServicesJob PurposeTo lead and oversee all aspects of the customer service operation. You will be responsible for developing strategies to enhance customer satisfaction, managing customer service teams, and ensuring service delivery aligns with the PWA's (Public Works Authority) overall objectives.Key ResponsibilitiesDevelop and...

Job DescriptionWe are seeking a highly skilled and experienced Guest Service Supervisor to join our team. As a key member of our Front Office department, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our switchboard and guest services.Key Responsibilities:Supervise and manage the day-to-day activities...

Job DescriptionThe Customer Support Lead is responsible for monitoring and improving the customer experience of the subscription service across all service and support channels.The Lead will be accountable for setting and delivering the KPIs (including but not limited to customer churn, CS, and FTR) relating to support and CX, specifically ensuring that...

PULLMAN is dedicated to providing a unique and memorable experience for our guests. As a Service Excellence Specialist, you will play a key role in ensuring that every guest receives exceptional service and leaves feeling satisfied.We are seeking a highly motivated and detail-oriented individual with excellent communication and organizational skills. The...

About the RoleAs a Customer Service Coordinator at Banana Island Resort Doha by Anantara, you will be responsible for delivering exceptional customer service and ensuring that all guest issues are met on a timely basis. You will work closely with all hotel departments to develop a close and harmonious working relationship.The successful candidate will have...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

Job RequirementsTo succeed in this role, you will need to possess excellent customer service skills, strong communication abilities, and the ability to work effectively in a team environment.Main Responsibilities:Develop and maintain positive relationships with colleagues and guestsProvide clear and concise communication to resolve guest inquiries and...

About usWe are committed to providing exceptional service to our guests and exceeding their expectations. Our goal is to create a memorable and enjoyable experience for every guest who stays with us. We believe that our team members are the key to achieving this goal, and we are seeking talented and dedicated individuals to join our team.Role OverviewThe...

About UsAs a leading hospitality group, Minor Hotels aims to deliver exceptional experiences for our guests. Our mission is to create memorable moments that inspire loyalty and trust.Job OverviewWe are seeking a highly skilled Front Office Supervisor to join our team at Tivoli Hotels & Resorts. As a key member of our front desk team, you will be responsible...

About the RoleThis is an exciting opportunity to join our team as a Customer Service Champion. As a key member of the sales team, you will be responsible for delivering exceptional customer experiences that drive loyalty and retention.Key Responsibilities:Foster strong relationships with customers to build trust and confidence.Collaborate with commercial and...

Customer Service Manager - Moving & Relocations :Title : Customer Service Manager - Moving & Relocations Experience : 5 to 7 Job Type : Full Time Employment Type : Permanent Job Status : Inactive Country : Qatar City : DohaJob Description & Role :Direct and manage all activities related to delivery of effective customer serviceLiaise with Team Supervisors...

About UsAfuturewithus is a leading retailer in Qatar, dedicated to delivering exceptional customer experiences. Our commitment to excellence has earned us a reputation for quality and service.As a key member of our team, you will play a vital role in achieving our goals and driving business success.Job DescriptionWe are seeking a highly motivated Customer...

Service Excellence RoleWe are seeking a highly skilled and experienced Service Excellence Coordinator to join our team at Qatar Airways. The successful candidate will be responsible for delivering exceptional service in all areas of kitchen operations by ensuring efficient and professional processing of passenger requirements.Key ResponsibilitiesPerform...