Customer Service Excellence Manager

About the RoleWe are seeking an experienced Infrastructure Customer Service Leader to join our team in Qatar-Doha. The successful candidate will lead consulting and client teams in implementing transformational customer service projects within the public sector.Key Responsibilities:Leadership & Team Management: Foster a culture of excellence, collaboration,...

Job Overview:Tandemsearch is seeking a seasoned professional to lead our Service Excellence and User Experience Team. As the Head of Service Excellence, you will be responsible for driving optimization of customer experience, leading change, and improvements across the customer journey.Main Responsibilities:Craft, align, and execute the Service Excellence...

Job Title: Head of Service Excellence & User ExperienceLocation: Doha, Qatar.To drive the optimization of our client's customer experience by leading and managing the Service Excellence and User Experience Team to provide a deep understanding of customers' needs and behaviors. To act as the Voice of the Customer, leading change and improvements across the...

Customer Service Manager - Moving & Relocations :Title : Customer Service Manager - Moving & Relocations Experience : 5 to 7 Job Type : Full Time Employment Type : Permanent Job Status : Inactive Country : Qatar City : DohaJob Description & Role :Direct and manage all activities related to delivery of effective customer serviceLiaise with Team Supervisors...

PULLMAN is dedicated to providing a unique and memorable experience for our guests. As a Service Excellence Specialist, you will play a key role in ensuring that every guest receives exceptional service and leaves feeling satisfied.We are seeking a highly motivated and detail-oriented individual with excellent communication and organizational skills. The...

About the RoleAs a Customer Service Coordinator at Banana Island Resort Doha by Anantara, you will be responsible for delivering exceptional customer service and ensuring that all guest issues are met on a timely basis. You will work closely with all hotel departments to develop a close and harmonious working relationship.The successful candidate will have...

Job DescriptionWe are seeking a highly skilled and experienced Customer Service Operations Manager to join our team at ECCO Gulf Majorel Qatar. The successful candidate will be responsible for leading the daily customer operations across multiple channels, including calls, emails, and in-person visits.Key Responsibilities:Manage daily customer interactions,...

Job RequirementsTo succeed in this role, you will need to possess excellent customer service skills, strong communication abilities, and the ability to work effectively in a team environment.Main Responsibilities:Develop and maintain positive relationships with colleagues and guestsProvide clear and concise communication to resolve guest inquiries and...

Department: Customer ServicesJob PurposeTo lead and motivate a team of customer service representatives, ensuring exceptional customer service delivery and continuous improvement. You will be responsible for managing team performance, reporting customer interactions, and implementing new initiatives.Key ResponsibilitiesManage all operational aspects of a...

This role is essential in ensuring a positive experience for our clients throughout their real estate journey. The ideal candidate will possess excellent communication skills a strong attention to detail and a passion for customer service. Key Responsibilities:Client Interaction: Serve as the first point of contact for clients via phone email and inperson...

This role is essential in ensuring a positive experience for our clients throughout their real estate journey. The ideal candidate will possess excellent communication skills, a strong attention to detail, and a passion for customer service.Key Responsibilities:Client Interaction: Serve as the first point of contact for clients via phone, email, and...

Service Excellence RoleWe are seeking a highly skilled and experienced Service Excellence Coordinator to join our team at Qatar Airways. The successful candidate will be responsible for delivering exceptional service in all areas of kitchen operations by ensuring efficient and professional processing of passenger requirements.Key ResponsibilitiesPerform...

This role is essential in ensuring a positive experience for our clients throughout their real estate journey. The ideal candidate will possess excellent communication skills, a strong attention to detail, and a passion for customer service.Key Responsibilities:Client Interaction: Serve as the first point of contact for clients via phone, email, and...

We are looking for a Customer Service Representative who embodies the values of Fantasea. The successful candidate will be responsible for:Delivering exceptional customer experiences through prompt and friendly service.Developing strong relationships with regular customers to build loyalty and retention.Maintaining up-to-date knowledge of the Cinnzeo menu...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.ResponsibilitiesGreet and assist customers in a courteous and professional manner.Address customer inquiries and provide accurate information about products, services, and promotions.Handle customer...

Department: Customer ServicesJob PurposeTo lead and oversee all aspects of the customer service operation. You will be responsible for developing strategies to enhance customer satisfaction, managing customer service teams, and ensuring service delivery aligns with the PWA's (Public Works Authority) overall objectives.Key ResponsibilitiesDevelop and...

We are looking for a Customer Service Representative to join our team at Tanqeeb.This role requires a high level of professionalism, with excellent verbal communication, listening, and telephone skills. As a Customer Service Representative, you will be responsible for dealing with all enquiries in a courteous and professional manner, both in person and over...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.ResponsibilitiesGreet and assist customers in a courteous and professional manner.Address customer inquiries and provide accurate information about products, services, and promotions.Handle customer...

RequirementsTo be considered for the Customer Service Technician role at Black Pearl Consult, you must possess a Bachelor's degree in IT, Computer Engineering, or a related field, as well as 8-10 years of experience in a service desk or IT support role. Additionally, you should hold ITIL 4 Foundation or higher certification and have strong experience with...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.ResponsibilitiesGreet and assist customers in a courteous and professional manner.Address customer inquiries and provide accurate information about products, services, and promotions.Handle customer...