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Digital Transformation Lead

7 days ago

Doha, Baladīyat ad Dawḩah, Qatar COREcruitment Full time

At COREcruitment, we're seeking a Digital Transformation Lead to join our team. This pivotal role will oversee the Customer Experience Design-Digital team, responsible for crafting and refining the digital experience of customers across various touchpoints.

The ideal candidate will have 8+ years of job-related experience, including managing major projects across digital customer touchpoints. A Bachelor's Degree or equivalent in Computer Science, Information Technology, or a related field is also required.

Key responsibilities include:

  • Designing, implementing, and optimizing the overall digital customer experience
  • Identifying opportunities and managing the development of digital solutions across the customer journey roadmap
  • Researching and implementing digital products and services that reflect brand values, providing a personalized and integrated digital customer journey
  • Overseeing the lifecycle of innovation strategy from concept to development and embedding it into business as usual

We're looking for someone with extensive knowledge of software development methodologies, tools, frameworks, and technologies, as well as practical knowledge of project management tools.