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Card Processing and Payment Solutions Manager

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar QATAR Airways Full time
Job Description

About the Role

Job Summary: We are seeking a highly skilled and experienced Card Processing and Payment Solutions Manager to join our team at Qatar Airways. As a key member of our finance department, you will be responsible for leading the Card Processing and Payment Solutions Unit, ensuring timely and accurate billing, collection, reconciliation, and accounting of card transactions across all sales channels.

Key Responsibilities:

  • Manage a team to ensure timely and accurate billing, collection, reconciliation, and accounting of Ecommerce, Contact Centre, and IJATP transactions.
  • Ensure timely and accurate support to Station Finance for facilitating billing, collection, reconciliation, and accounting of card transactions for various sales channels at Station.
  • Resolve all queries or escalations related to Card Processing Unit in a timely manner.
  • Manage automated solutions for reconciliation and accounting of Ecommerce transactions to reduce manual dependency and avoid risk of financial loss to Qatar Airways.
  • Analyze new payment solutions in coordination with Ecommerce team and other business units, and provide inputs from a finance perspective for CMC and Business Case preparation.
  • Finalize scope of services for the purpose of RFT/RFP for any new payment solutions projects.
  • Participate in technical evaluation and sign off technical evaluation report from a finance perspective.
  • Review agreement of selected vendor and confirm contractual terms from a finance perspective to contract department and assist in finalizing contract.
  • Ensure successful implementation of payment solutions projects as per business requirements, and ensure that all newly implemented payment options for Ecommerce and Customer Contact Centres are tested on time and provide sign off User Acceptance Test (UAT) of new payment solutions from a finance perspective to Project Manager.

Requirements:

  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to analyze complex financial data and make informed decisions.
  • Experience in card processing and payment solutions.
  • Knowledge of financial regulations and compliance.
  • Ability to work in a fast-paced environment and meet deadlines.