Customer Care Team Leader
3 weeks ago
At Starlinks, we are seeking a highly skilled and dedicated Customer Care Team Leader to join our team. As a key member of our school-age program, you will be responsible for providing exceptional care and support to our students, ensuring their academic and personal growth.
Responsibilities:- Develop and implement individualized work plans for each student, in collaboration with teachers and parents.
- Lead a team of school-age staff, providing guidance and support to ensure the delivery of high-quality programs.
- Monitor and evaluate student progress, identifying areas for improvement and implementing strategies to address them.
- Ensure compliance with all relevant policies and procedures, including those related to ratios and reporting.
- Plan and organize summer camp programs, incorporating measurable academic expectations for each child.
- Recruit students into the program, meeting or exceeding budgeted enrollment targets.
- Report student results to parents and teachers, providing regular updates on progress.
- Develop and implement lesson plans that cater to the social, emotional, educational, and developmental needs of program participants.
- Assist with the development of school-age staff, providing training and coaching to ensure their success.
- Perform administrative and supervisory duties, including supervision, performance evaluations, and employee recognition.
- Bachelor's degree in a relevant field.
- Experience working with youth, preferably in a school-age setting.
- Competitive salary: $25.00 per hour.
- 401(k) matching.
- Dental insurance.
- Employee assistance program.
- Flexible schedule.
- Health insurance.
- Life insurance.
- Paid time off.
- Professional development assistance.
- Retirement plan.
- Tuition reimbursement.
- Vision insurance.
- 8-hour shift.
- Monday to Friday.
- No nights.
- No weekends.
Philadelphia, PA 19138.
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Doha, Baladīyat ad Dawḩah, Qatar Premier Inn Hotels LLC Full time{"h1": "Reception Team Leader Job Description", "p": "At Premier Inn Hotels LLC, we are seeking a highly skilled and experienced Reception Team Leader to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing guest expectations, and ensuring a smooth check-in and check-out...
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