Telecom Operations Specialist
2 months ago
As a Telecom Foreman at Applus+, you will play a crucial role in ensuring the smooth operation of our telecommunications systems. Your primary responsibilities will include investigating and supervising operational issues, problems, and support requests in coordination with colleagues and stakeholders. You will handle requests that require modifications to system parameters, workarounds, reconfiguring systems, training users, or escalating to Senior Systems Engineers.
Key Responsibilities- Operational Issue Resolution: Investigate and resolve operational issues, problems, and support requests in a timely and effective manner.
- System Configuration and Maintenance: Handle requests for system parameter modifications, workarounds, and reconfigurations to ensure optimal system performance.
- User Support and Training: Provide training and support to users on system usage and troubleshooting.
- Project Support and Risk Management: Participate in small-scale projects and identify, assess, and manage risks that may impact project success.
- Compliance and Documentation: Ensure compliance with information security policies, procedures, and standards, and maintain accurate documentation of all work performed.
Requirements
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of telecommunications systems and protocols.
- Experience with system configuration and maintenance.
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Telecom Systems Specialist
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Telecom Operations Specialist
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Telecom Operations Specialist
2 months ago
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