Cigar Lounge Server

7 days ago

Doha, Baladīyat ad Dawḩah, Qatar Crew Full time
Job Summary

We are seeking a highly skilled and knowledgeable Cigar Lounge Server to join our team at Crew. As a Cigar Lounge Server, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities
  • Greet and Welcome Guests

Our ideal candidate will greet and welcome guests to the cigar lounge in a warm and friendly manner, setting the tone for a memorable experience.

Assist with Cigar and Beverage Selection

The successful candidate will assist guests in selecting cigars and beverages, providing recommendations and knowledge about the products to enhance their experience.

Take and Deliver Orders

Our Cigar Lounge Server will take and deliver orders accurately and efficiently, ensuring that guests receive their orders in a timely manner.

Maintain a Clean and Organized Environment

The ideal candidate will ensure that the cigar lounge is clean, organized, and well-stocked at all times, creating a welcoming atmosphere for our guests.

Knowledge of Menu Items

Our Cigar Lounge Server will maintain knowledge of all menu items, including cigars, drinks, and food options, to provide expert recommendations to our guests.

Handle Transactions

The successful candidate will handle cash and credit card transactions, and maintain accurate records of sales, ensuring a seamless payment process.

Provide Excellent Customer Service

Our Cigar Lounge Server will provide exceptional customer service, addressing any guest concerns or complaints in a timely and professional manner, ensuring a positive experience for our guests.

Collaborate with Bar and Kitchen Staff

The ideal candidate will work closely with the bar and kitchen staff to ensure timely service and delivery of orders, creating a seamless experience for our guests.

Uphold Company Policies

Our Cigar Lounge Server will uphold all company policies and procedures, including safety and sanitation standards, to ensure a safe and healthy environment for our guests and staff.

Attend Training Sessions

The successful candidate will attend training sessions and meetings as required, staying up-to-date on the latest knowledge and skills to provide exceptional service to our guests.

Requirements
  • Previous Experience

Previous experience in a similar role is preferred, but not required. Our ideal candidate will have a passion for delivering exceptional customer service and a willingness to learn and grow with our team.

Communication and Interpersonal Skills

Excellent communication and interpersonal skills are essential for this role, as our Cigar Lounge Server will be interacting with guests and staff on a daily basis.

Knowledge of Cigars and Beverages

Knowledge of cigars and their pairing with drinks is an asset, but not required. Our ideal candidate will be willing to learn and develop their knowledge of cigars and beverages to provide expert recommendations to our guests.

Ability to Work in a Fast-Paced Environment

The successful candidate will be able to work in a fast-paced environment and handle multiple tasks simultaneously, ensuring a seamless experience for our guests.

Attention to Detail and Organizational Skills

Strong attention to detail and organizational skills are essential for this role, as our Cigar Lounge Server will be responsible for maintaining a clean and organized environment and handling transactions accurately.

Flexibility

The ideal candidate will be able to work flexible hours, including evenings, weekends, and holidays, to meet the needs of our guests and staff.

Physical Demands

Our Cigar Lounge Server will be required to stand, walk, and lift for extended periods of time, ensuring a safe and healthy environment for our guests and staff.

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