High-End Guest Relations Expert

3 days ago


Doha, Baladīyat ad Dawḩah, Qatar one5 Full time
About the Role

We are seeking a highly experienced High-End Guest Relations Expert to join our team in Dubai. The successful candidate will be responsible for overseeing VIP guest interactions and ensuring an exceptional nightlife experience.

Responsibilities:

  • Develop and maintain strong relationships with high-net-worth individuals, ensuring their needs are met and exceeded.
  • Manage relationships with promoters, hosts, and other industry professionals, fostering a culture of collaboration and mutual respect.
  • Design and implement strategies to enhance the overall guest experience, driving customer loyalty and repeat business.
  • Work closely with the marketing team to develop targeted promotions and events that appeal to premium clientele.
  • Train and mentor junior staff members, promoting a culture of excellence and professionalism within the team.

Requirements:

  • Previous experience as a High-End Guest Relations Expert or senior guest relations role in a high-end nightclub, lounge, or luxury hospitality setting.
  • Expertise in bottle service, VIP guest management, and table minimum spend policies.
  • Strong network within Dubai's nightlife industry and ability to attract high-profile clients.
  • Excellent communication and problem-solving skills, with fluency in English; additional languages such as Russian or Arabic are a plus.
  • Ability to work late nights, weekends, and in a fast-paced, high-energy environment.


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