Assistant Guest Relations Manager

5 days ago


Doha, Baladīyat ad Dawḩah, Qatar Minor International Full time

Bachelor of Hotel Management (Hotel Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

In this role, you will be responsible for ensuring exceptional guest experiences and supporting the Guest Relations team in daily operations.

  • Assist in managing guest inquiries, requests, and complaints in a timely and professional manner
  • Support the Front desk team in coordinating guest services and activities
  • Oversee check-in and check-out processes, ensuring smooth and efficient operations
  • Collaborate with other departments to fulfill guest needs and resolve issues
  • Train and mentor guest relations staff to maintain high service standards
  • Assist in creating and implementing guest satisfaction initiatives
  • Monitor and analyze guest feedback to identify areas for improvement
  • Participate in special events and VIP guest arrangements
  • Ensure compliance with hotel policies and local regulations
  • Assist in managing the guest relations budget and resources

Desired Candidate Profile

Qualifications

College diploma in hotel management or related field
Previous experience in Front Office or Guest Services
Good communication skills
Experience with Front Office Systems
Good English skills, both written and spoken; Russian is a plus

#J-18808-Ljbffr

  • Doha, Baladīyat ad Dawḩah, Qatar Anantara Full time

    In this role, you will be responsible for ensuring exceptional guest experiences and supporting the Guest Relations team in daily operations.Assist in managing guest inquiries, requests, and complaints in a timely and professional mannerSupport the Front desk team in coordinating guest services and activitiesOversee check-in and check-out processes, ensuring...


  • Doha, Baladīyat ad Dawḩah, Qatar Minor International Full time

    Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...


  • Doha, Baladīyat ad Dawḩah, Qatar one5 Full time

    Assistant Guest Relations Manager – NightclubA prestigious nightclub in Dubai is seeking an experienced and charismatic Assistant Guest Relations Manager to oversee VIP guest interactions and ensure an unparalleled nightlife experience. The ideal candidate must have experience in luxury nightlife venues, bottle service management, and handling table...


  • Doha, Baladīyat ad Dawḩah, Qatar Marriott International Full time

    Additional InformationJob Number: 24220185Job Category: Rooms & Guest Services OperationsLocation: Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, QatarSchedule: Full TimeLocated Remotely? NPosition Type: Non-ManagementPosition SummaryServes as the property Assistant Guest Relations Manager and oversees...


  • Doha, Baladīyat ad Dawḩah, Qatar Tanqeeb Full time

    Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned's Club, a private members' club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.Job Purpose :We are seeking a diligent and experienced Guest Relations Agent to join our team...


  • Doha, Baladīyat ad Dawḩah, Qatar Minor International Full time

    We are looking for a Resort Relations Assistant to join our team at Minor International.The successful candidate will have a passion for delivering exceptional guest experiences and be able to work effectively in a fast-paced environment.Key Responsibilities:Assist in managing guest inquiries and requestsSupport the front desk team in coordinating guest...


  • Doha, Baladīyat ad Dawḩah, Qatar Anantara Full time

    Job DescriptionIn this role, you will be responsible for delivering exceptional guest experiences and supporting the Guest Relations team in daily operations.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to manage guest inquiries, requests, and complaints in a timely and professional manner.Guest Service...


  • Doha, Baladīyat ad Dawḩah, Qatar Thepalmbeaches Full time

    Restaurant Guest Relations ManagerThe Restaurant Guest Relations Manager is responsible for ensuring that every guest has an exceptional dining experience at Thepalmbeaches.This involves providing personalized service, responding promptly to guest inquiries, and resolving any issues that may arise in a professional and courteous manner.The ideal candidate...


  • Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time

    About UsAs the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on...


  • Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...


  • Doha, Baladīyat ad Dawḩah, Qatar Care4Car WLL Full time

    Job DescriptionCare4Car WLL invites applications from highly motivated and enthusiastic individuals to fill the position of Hotel Ambassador. This is an exciting opportunity for someone who wants to make a positive impact on our guests' experiences.Main ResponsibilitiesGuest Interaction: Engage with guests to understand their needs and...


  • Doha, Baladīyat ad Dawḩah, Qatar Antal International Full time

    A great opportunity awaits as a Guest Experience Manager at Antal International, a Luxury 5 star hotel in Doha.Job Overview:We are seeking a passionate and dedicated individual with a keen interest in delivering exceptional customer service. The ideal candidate will oversee the guest experience team, manage daily operations, and develop strategies to enhance...


  • Doha, Baladīyat ad Dawḩah, Qatar Thepalmbeaches Full time

    F&B Guest Relations ExecutiveHilton The Pearl Doha Qatar location Doha, Ad Dawḩah, Qatar category Hotel Full-time HOT0BGN2 Posted: Mar 20th 2025A F&B Guest Relations Executive is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Can you be our guests' superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter where our guests can relax and enjoy the experienceOur first class Guest Relations Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality...


  • Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Hotels and Resorts Full time

    The Four Seasons Hotels and Resorts is a world-renowned luxury hotel chain that prides itself on delivering exceptional guest experiences. As a Concierge Agent, you will be part of a dedicated team that strives to exceed our guests' expectations in every way.About the Job:Provide personalized service to guests, anticipating their needs and preferences.Manage...


  • Doha, Baladīyat ad Dawḩah, Qatar one5 Full time

    Luxury Hotel Guest Experience ManagerJob Summary:We are looking for a highly skilled Guest Experience Manager to lead our luxury hotel's guest relations team. The successful candidate will have extensive experience in hospitality operations and a proven track record in delivering exceptional guest experiences.Key Responsibilities:Elevate the guest experience...


  • Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Hotels and Resorts Full time

    ResponsibilitiesThe Front Desk Receptionist is responsible for:Providing warm welcomes and efficient check-ins for guestsGreeting arriving and departing guests, offering assistance and recognitionServing as the primary point of contact for in-house guests and local customersMaintaining high visibility in the lobby and front desk area, assisting guests...


  • Doha, Baladīyat ad Dawḩah, Qatar one5 Full time

    About the RoleWe are seeking a highly experienced High-End Guest Relations Expert to join our team in Dubai. The successful candidate will be responsible for overseeing VIP guest interactions and ensuring an exceptional nightlife experience.Responsibilities:Develop and maintain strong relationships with high-net-worth individuals, ensuring their needs are...


  • Doha, Baladīyat ad Dawḩah, Qatar Premium Solutions Consultancy Full time

    Premium Solutions Consultancy is hiring for a prestigious Hotel Group in Qatar. We are looking for talented and dedicated individuals to join their team in the following positions:Available Positions:Front Office Agent (Female) – 4 positionsAssistant Guest Relations Manager (Female) – 1 positionGuest Relations Supervisor (Female) – 1 positionWaitress /...


  • Doha, Baladīyat ad Dawḩah, Qatar Ennismore Full time

    At the Rixos Gulf Hotel Doha, we offer a luxurious lifestyle and unparalleled hospitality, providing guests with a truly unforgettable experience.Key ResponsibilitiesWe seek an Accommodation Associate to process all reservation requests, changes, and cancellations.You will identify guest reservation needs, determine appropriate room types, and explain...