Hospitality Manager

2 days ago


Doha, Baladīyat ad Dawḩah, Qatar IHG Hotel & Resorts Full time
Key Responsibilities

We are seeking a highly skilled and experienced Pub Manager to join our team at IHG Hotel & Resorts.

  • Leadership and Team Management
    • Lead a high-performing team of bar and pub staff to deliver exceptional customer experiences.
    • Develop and implement effective strategies to improve team performance and productivity.
  • Operational Excellence
    • Manage the day-to-day operations of the pub, ensuring seamless service delivery and high standards of quality.
    • Implement efficient systems and processes to minimize waste and maximize revenue.
  • Marketing and Promotion
    • Develop and execute marketing plans to drive sales and increase customer engagement.
    • Collaborate with the marketing team to create effective promotional campaigns.
  • Customer Service
    • Ensure exceptional customer service standards are maintained at all times.
    • Respond to customer feedback and concerns in a timely and professional manner.
Requirements

To be successful in this role, you will need:

  • A diploma in Hospitality Management or Hotel School qualification.
  • At least 2 years' experience in managing a high-volume bar or pub.
  • A commercial approach and the ability to organize successful marketing and promotional activities.
  • Excellent team management and leadership skills, plus excellent communication and social skills.
  • Knowledge of products served and customer facilities.
  • The ability to respond positively to pressure.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development.



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