Luxury Guest Service Ambassador

6 days ago


Doha, Baladīyat ad Dawḩah, Qatar Marriott International Full time

About the Job

We are seeking a highly skilled and charismatic individual to join our team as a Guest Experience Expert. As a key member of our Rooms & Guest Services Operations, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.

Your primary objective will be to process operational needs, address guest requests, complete reports, and share local insights. You will be empowered to move about your space, taking a hands-on approach to work while maintaining a professional appearance and communication style.

Key Responsibilities:

  • Deliver exceptional guest experiences, processing operational needs and addressing guest requests in a timely and professional manner.
  • Maintain high levels of product knowledge, ensuring you are aware of local attractions and services to recommend to guests.
  • Complete reports and administrative tasks accurately and efficiently, adhering to company standards.
  • Foster strong relationships with colleagues, working collaboratively to achieve team goals and provide seamless support to guests.

Requirements:

  1. High school diploma or equivalent, demonstrating a solid foundation in education and learning.
  2. No prior work experience required, but enthusiasm and a willingness to learn and grow in this role.
  3. No supervisory experience necessary, as we provide comprehensive training and development opportunities.
  4. No specific licenses or certifications required, although any relevant qualifications would be an asset.

Marriott International is an equal opportunity employer, committed to diversity and inclusion.



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