Business Growth Manager
3 days ago
About the Role
This position plays a vital role in achieving the brand's short-term objectives and goals. As a Sales Development Specialist, you will be responsible for meeting and exceeding sales targets set forth in our monthly, quarterly, and yearly forecasts.
Main Responsibilities
- Deliver exceptional customer experiences as a Brand Ambassador.
- Cultivate strong relationships with potential customers and negotiate agreements in line with Technogym standards.
- Accurately record sales and order information into our CRM system, Salesforce.
- Stay up-to-date with the latest product offerings and provide expert advice to customers.
- Manage and develop our CRM database, ensuring it remains a valuable resource for future business opportunities.
- Offer personalized customer service, recommending products that meet their unique needs and preferences.
- Build strong relationships with customers to drive long-term sales growth and loyalty.
- Ensure that our stores adhere to high standards of merchandising, service, and display before opening hours.
- Showcase new products to customers and provide demonstrations of their features and benefits.
- Develop tailored solutions for clients, including product recommendations and design suggestions.
- Respond promptly to customer complaints, seeking resolution and ensuring mutual satisfaction.
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