Logistics Coordinator

2 months ago


Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full time

About Talent Pal:

Talent Pal is a leading recruitment agency that connects top talent with innovative companies. Our mission is to revolutionize the hiring process by providing cutting-edge solutions that streamline the search for the perfect candidate.

Job Summary:

We are seeking a highly skilled Delivery Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating with drivers to schedule order pickup, shipment tracking, and customer delivery.

Key Responsibilities:

• Coordinate with drivers to ensure timely and efficient delivery of orders

• Address customer issues promptly and provide timely updates on order status

• Enhance the customer experience by providing real-time order visibility and tracking

• Establish and optimize delivery routes and schedules to ensure on-time deliveries

• Analyze customer orders and assess order volume to plan for peak delivery times

• Monitor and manage the performance of courier services and identify areas for improvement

• Regularly evaluate delivery times, costs, and other metrics to maximize efficiency

• Track and report performance data and key performance indicators (KPIs) to upper management

• Negotiate courier contracts to ensure the best pricing and services

• Ensure compliance with local and state transportation laws and regulations

Requirements:

• Bachelor's degree or certifications in Supply Chain Logistics or a related field

• Minimum of 5 years of experience in delivery operations, preferably in a managerial role

• Ability to multitask, prioritize, and manage conflicting priorities in a fast-paced environment

• Expert knowledge of local, state, and federal transportation laws and regulations

• Excellent problem-solving and analytical skills

• Proficiency in using a variety of order management and tracking software

• Strong data entry, data analysis, and report-generating skills

• Ability to work independently and collaboratively as part of a team

• Must have good communication skills in English, Hindi, and Malayalam

• Arabic communication is an added advantage

Job Type: Full-time


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