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Terminal Operations Manager

2 months ago

al Jumayliyah, Qatar QATAR Airways Full time
Terminal Duty Manager

At Qatar Airways, we are seeking a highly skilled and experienced Terminal Duty Manager to join our team. This is a critical role that requires strong leadership and management skills to ensure the smooth operation of our passenger terminals.

Key Responsibilities:

  • Manage and supervise terminal operations to ensure efficient and effective passenger flow.
  • Provide visible physical presence throughout the terminal complex during shifts, monitoring busy areas according to traffic flow.
  • Ensure compliance with safety and security regulations in the aviation industry.
  • Lead and motivate a team of employees, promoting a positive and customer-centric work culture.
  • Collaborate with various stakeholders to resolve operational issues and optimize terminal performance.

Requirements:

  • Bachelor's degree or equivalent.
  • Minimum of 4 years of job-related experience in a customer-facing role, preferably in the aviation industry.
  • Strong people management skills and experience leading a diverse team.
  • Excellent communication and interpersonal skills.
  • Sound knowledge of terminal operations and the ability to make critical decisions under pressure.
  • Proven track record in ensuring exceptional customer service.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.