Computer Systems Technician

7 days ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

About the Job

The IT Systems Support Specialist position is an exciting opportunity to join the lxbfYeaa team as we continue to grow and expand our IT capabilities. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our IT systems, including servers, software applications, and datacentres. You will also provide comprehensive technical support to end-users, troubleshoot network and systems issues, and collaborate with other IT staffs and departments to support organizational goals.

Key Responsibilities:

  • IT System Management: Ensuring the smooth operation of all system components, including servers and software applications.
  • User Support: Providing comprehensive technical support to end-users.
  • Collaboration: Working closely with other IT staffs and departments to support organizational goals.
  • Datacentre Maintenance: Maintaining datacentres, including UPS' and Air-conditioner health check.
  • ServiceDesk Management:
  • Troubleshooting: Troubleshooting network and systems issues.
  • Computer Installation: Ensuring computers are installed with relevant software and drivers.
  • IT Asset Master: Maintaining the IT asset master.
  • IT Request Tickets: Resolving IT request tickets.
  • Computer Preparation: Preparing and configuring computers.
  • User Training: Providing training to end-users as required.


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