Customer Service Ambassador

5 days ago


Doha, Baladīyat ad Dawḩah, Qatar Chocomelt Full time
Job Description:

We are seeking a skilled Dining Experience Specialist to join our team at Chocomelt. As a key member of our hospitality team, you will play a vital role in delivering exceptional customer experiences and ensuring our guests feel welcome and valued.

About the Role:

  • Responsibilities:
  •   Provide attentive and personalized service to guests, making recommendations and answering questions about food and beverages.
  •   Take orders accurately and efficiently, noting special dietary needs and requests.
  •   Maintain a clean and organized workspace, adhering to health and safety standards.
  •   Work collaboratively with kitchen staff to ensure timely meal delivery and excellent quality.
  •   Address guest concerns promptly and professionally, escalating issues to management as needed.

Requirements:

  • Education: High school diploma or equivalent required, higher education preferred.
  • Experience: Prior experience in a restaurant or hospitality setting is desired, but not mandatory.
  • Skills: Excellent communication and interpersonal skills, ability to work well under pressure, and maintain a positive attitude.

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