Customer Success Ambassador
4 days ago
We are seeking a highly skilled and customer-focused individual to join our Regus team as a Community Associate.
Key Responsibilities- Customer Service: Provide exceptional service to new and existing customers, ensuring their needs are met and exceeding their expectations.
- Centre Operations: Assist with the day-to-day operations of the centre, including managing tasks, resolving issues, and maintaining a clean and welcoming environment.
A Typical Day at Regus
You will be responsible for greeting customers, answering their queries, and providing support with various services. This may include assisting with mail, Wi-Fi codes, and meeting room setup. You will also be involved in planning and executing networking events, which require strong communication and organisational skills.
What We're Looking For
- A good communicator with excellent interpersonal skills.
- The ability to work independently and as part of a team.
- Problem-solving skills to resolve customer queries and concerns.
- Familiarity with MS Office and other basic IT packages.
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