Restaurant Operations Manager

20 hours ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

Company Overview:

We are a leading hospitality company that values diversity and inclusion. Our mission is to provide exceptional experiences for our guests and opportunities for growth and development for our employees.


Job Description:

The Assistant Restaurant Manager plays a key role in the overall operation of our restaurant, ensuring high standards of professional management and administration, as well as effective and fair personnel development.


Key Responsibilities:

  • Motivate, discipline, direct and supervise the work of all employees in the restaurant
  • Develop and maintain training programs to ensure a high degree of staff professionalism
  • Manage day-to-day operations of the restaurant
  • Handle complaints and make effective service recovery
  • Ensure standards are being followed in accordance with F&B policies and procedures
  • Ensure all employees have full product knowledge
  • Regularly inspect food & beverage quality
  • Follow established and proper Accounting procedures
  • Hold monthly one-to-one staff meetings to establish and monitor targets and achievements, and update performance logs accordingly
  • Conduct daily roll plays and ensure employees adhere to grooming standards
  • Develop maintenance schedules
  • Liaise with stewarding on inventory and breakage control
  • Maintain daily log book maintaining clear and concise information on the operations.
  • Establish guest database with preference records of regular guests
  • Schedule employees to maintain Hotel's service standards within budgeted labour costs
  • Assign responsibilities to subordinates and conduct regular performance checks
  • Implement weekly cleaning schedules for operating equipment
  • Manage organization and cleanliness of departmental areas by conducting weekly walk-throughs with Hygiene Manager, Housekeeping and Engineering Department
  • Control stock of all equipment in the restaurant
  • Constantly monitor staff's appearance, attitude and degree of professionalism


Qualifications:

We are looking for an experienced and skilled individual who possesses excellent leadership and training abilities, with a strong focus on customer satisfaction and employee development.


Benefits:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Accor Academies
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities


Working Environment:

  • Dynamic working environment
  • Defined career development path
  • Friendly and supportive team


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