Hospitality Supervisor
7 days ago
Company Overview
The QNB GROUP is a leading financial institution in the Middle East, North Africa, and Southeast Asia. We are committed to delivering exceptional service to our customers and creating a work environment that fosters growth and development.
Job Summary
We are seeking an experienced and skilled Teller to join our team as a Stewarding Supervisor. The successful candidate will be responsible for leading a team of stewards and ensuring the cleanliness and maintenance of all kitchen and dining areas.
Responsibilities
- Lead and motivate a team of up to 90 staff, including stewards and equipment stockers.
- Assign work stations to colleagues during line-up and pass on events and information.
- Ensure all colleagues are following proper procedures and standards set by the department and hotel.
- Responsible for opening and closing shifts.
- Ensure kitchens are cleaned, organized, and sanitized.
- Manage schedules for the stewarding team.
- Collaborate with the kitchen and food service teams.
- Maintain waste management and recycling protocols.
- Report maintenance issues or damage to kitchen equipment.
- Handle concerns or complaints regarding cleanliness or equipment issues.
Requirements
- Supervise and manage the stewarding team to ensure cleanliness and maintenance.
- Oversee dishwashing operations and inventory of cleaning supplies.
- Conduct regular inspections of kitchen and dining areas.
- Train, motivate, and develop stewarding staff.
- Collaborate with the kitchen and food service teams.
- Maintain waste management and recycling protocols.
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