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Luxury Hospitality Professional

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Limited Full time
Job Description

We are seeking a highly skilled Guest Relations Specialist to join our Front Office team at Mandarin Oriental, Doha. As a key member of our team, you will be responsible for creating memorable experiences for our guests by anticipating their needs and delivering personalized service.

Your primary duties will include:

  • Building relationships with guests to understand their preferences and tailor our services accordingly.
  • Providing clear directions and recommendations for local attractions and activities.
  • Responding to guest requests and resolving any issues that may arise during their stay.
  • Maintaining accurate records of guest interactions and preferences.